Patents by Inventor Helen Ramsey Noles

Helen Ramsey Noles has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • CENTRALIZED CUSTOMER CONTACT DATABASE
    Publication number: 20150112761
    Abstract: According to some embodiments, a method receives a request for contact information associated with a customer. The method determines a plurality of contact values associated with the customer. The plurality of contact values include a first set of contact values that a first line of business associates with the customer and a second set of contact values that a second line of business associates with the customer. The method determines priority information associated with each contact value. In response to the request for contact information, the method communicates one or more of the contact values. For each contact value being communicated, the method communicates at least some of the priority information associated with the each contact value being communicated.
    Type: Application
    Filed: January 2, 2015
    Publication date: April 23, 2015
    Inventors: Dennis Wayne Carwile, JR., Mathew Timothy Roe, Adam Anthony DiCaprio, Gregory Vincent Permar, Scott Stephen Thomas, Michael John O'Brien, Larry Ray Densmore, Edward Elias Arciniega, Helen Ramsey Noles, Kellie Marie Basher, Ryan Scott Heller, Robert John McLaughlin, Jennifer Leigh McCain, Melodee Coleman, Jeanne Carole Edwards, Dan R. Miller, Stephen Mark Schneeweis, Harold Cooper Keener
  • CENTRALIZED CUSTOMER CONTACT DATABASE
    Publication number: 20120226527
    Abstract: According to some embodiments, a method receives a request for contact information associated with a customer. The method determines a plurality of contact values associated with the customer. The plurality of contact values include a first set of contact values that a first line of business associates with the customer and a second set of contact values that a second line of business associates with the customer. The method determines priority information associated with each contact value. In response to the request for contact information, the method communicates one or more of the contact values. For each contact value being communicated, the method communicates at least some of the priority information associated with the each contact value being communicated.
    Type: Application
    Filed: March 2, 2011
    Publication date: September 6, 2012
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Dennis Wayne Carwile, JR., Mathew Timothy Roe, Adam Anthony DiCaprio, Gregory Vincent Permar, Scott Stephen Thomas, Michael John O'Brien, Larry Ray Densmore, Edward Elias Arciniega, Helen Ramsey Noles, Kellie Marie Basher, Ryan Scott Heller, Robert John McLaughlin, Jennifer Leigh McCain, Melodee Coleman, Jeanne Carole Edwards, Dan R. Miller, Stephen Mark Schneeweis, Harold Cooper Keener