Patents by Inventor Helene Saint-Amour

Helene Saint-Amour has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9853985
    Abstract: A method, system and computer-usable medium are disclosed for performing a device time accumulation operation. With a device time accumulation operation systems within a security intelligence platform which accumulate events within the IT environment associate an event ingest time with the event. When the events are provided for analysis, the device time accumulation operation analyzes the ingest times as well as the emit time to take into account historical time data associated with the accumulated events.
    Type: Grant
    Filed: October 13, 2015
    Date of Patent: December 26, 2017
    Assignee: International Business Machines Corporation
    Inventors: Gregory A. Davis, Irakle Dzneladze, Jason D. Keirstead, Helene Saint-Amour
  • Publication number: 20170104777
    Abstract: A method, system and computer-usable medium are disclosed for performing a device time accumulation operation. With a device time accumulation operation systems within a security intelligence platform which accumulate events within the IT environment associate an event ingest time with the event. When the events are provided for analysis, the device time accumulation operation analyzes the ingest times as well as the emit time to take into account historical time data associated with the accumulated events.
    Type: Application
    Filed: December 16, 2015
    Publication date: April 13, 2017
    Inventors: Gregory A. Davis, Irakle Dzneladze, Jason D. Keirstead, Helene Saint-Amour
  • Publication number: 20170104769
    Abstract: A method, system and computer-usable medium are disclosed for performing a device time accumulation operation. With a device time accumulation operation systems within a security intelligence platform which accumulate events within the IT environment associate an event ingest time with the event. When the events are provided for analysis, the device time accumulation operation analyzes the ingest times as well as the emit time to take into account historical time data associated with the accumulated events.
    Type: Application
    Filed: October 13, 2015
    Publication date: April 13, 2017
    Inventors: Gregory A. Davis, Irakle Dzneladze, Jason D. Keirstead, Helene Saint-Amour
  • Patent number: 7031437
    Abstract: In one example of the invention, a notification system is coupled to a plurality of message services including a voice mail server, an email server and an information server in an office. Messages left for a user (e.g. voice mail, email, CRM event, etc.) are deposited in folders maintained by the messaging services. The notification system detects additions to the user's folders and when a new message arrives, the notification system sends an alert to a Wireless Access Protocol (WAP) enabled device (e.g. cell phone) configured for the user. The alert includes the total number of messages of each type received for the user, along with an indication of the most recently received message. Message information associated with the alerts are also archived by the notification system so that a user can remotely access the information so as to learn more about the messages received from the plurality of message services.
    Type: Grant
    Filed: December 29, 2000
    Date of Patent: April 18, 2006
    Assignee: Nortel Networks Limited
    Inventors: Eric W. Parsons, Steven M. Armstrong, Helene Saint-Amour
  • Publication number: 20020085701
    Abstract: In accordance with a method and apparatus for providing unified communications and messaging management based on a user's presence information, a presence system is coupled to a PBX, a voice mail service and a LAN in an office. The presence system keeps track, in a secure manner, of registered users' current “presence context” (e.g. at desk, campus roam, at hotel, at home, etc.). When a call to a user is received by the PBX, the presence system forwards the call to the user in accordance with the user's current presence context. An IVR system may be provided to make communication and messaging options available to the caller, which options depend on the user's current presence context.
    Type: Application
    Filed: December 29, 2000
    Publication date: July 4, 2002
    Inventors: Eric W. Parsons, Steven M. Armstrong, Helene Saint-Amour, Gerald R. Suggitt, Hans Bergman