Abstract: A first search result and a second search result and a second search result are received. The first search result represents data in a first data source, and the second search result represents data in a second data source. A source display structure is presented in a first window. The source display structure includes, at least, a representation of the first data source, and a representation of the second data source. The representation of the first data source includes, at least, a first identifier associated with the first data source, and a preview of the first search result. The representation of the second data source includes, at least, a second identifier associated with the second data source. Responsive to a first indication, the first search result is displayed. The first indication is received via a first control associated with the preview of the first search result.

Abstract: A server receives a search request in a third format. The third format is a search request format. A first search query in a first format is generated. The first format is a first search query format. A second search query is generated in a second format. The second format is compatible with a format used by a second search engine. The second format is a second search query format. The search request is in the third format. The first format and the second format are different from one another. First result data comprising a plurality of first result data items, and second result data comprising a plurality of second result data items are received. A search result is generated. The generating the search result includes consolidating the plurality of the first result data items and the plurality of the second result data items.

Abstract: A partial entry of a service request is received into a service request window. Responsive to the receiving the partial entry of the service request, a first querying operation is performed on a first topic map. The first querying operation includes constructing a first query based on the partial entry. The first topic map is stored in conjunction with the application, and the application generates the service request window. Responsive to the performing the first querying operation, a first group of service request solution identifiers are retrieved. A result display is populated with the first group of service request solution identifiers. Responsive to a selection of a selected service request solution identifier from the result display, a service request solution associated with the selected service request solution identifier is retrieved. The service request window is populated with details derived from the service request solution.

Abstract: A server a server receives a search request in a third format. The third format is a search request format. A first search query in a first format is generated. The first format is a first search query format. A second search query is generated in a second format. The second format is compatible with a format used by a second search engine. The second format is a second search query format. The search request is in the third format. The first format and the second format are different from one another. First result data comprising a plurality of first result data items, and second result data comprising a plurality of second result data items are received. A search result is generated. The generating the search result includes consolidating the plurality of the first result data items and the plurality of the second result data items.

Abstract: A first search result and a second search result and a second search result are received. The first search result represents data in a first data source, and the second search result represents data in a second data source. A source display structure is presented in a first window. The source display structure includes, at least, a representation of the first data source, and a representation of the second data source. The representation of the first data source includes, at least, a first identifier associated with the first data source, and a preview of the first search result. The representation of the second data source includes, at least, a second identifier associated with the second data source. Responsive to a first indication, the first search result is displayed. The first indication is received via a first control associated with the preview of the first search result.

Abstract: A first user response to a first search result comprising a plurality of first result data items is captured. A first user profile is generated. The first user profile includes at least the first user response to the first search result. A second search result is displayed, according to an order of display priority. The second search result includes at least a plurality of second result data items. The order of display priority is based on the first user profile.

Abstract: A partial entry of a service request is received into a service request window. Responsive to the receiving the partial entry of the service request, a first querying operation is performed on a first topic map. The first querying operation includes constructing a first query based on the partial entry. The first topic map is stored in conjunction with the application, and the application generates the service request window. Responsive to the performing the first querying operation, a first group of service request solution identifiers are retrieved. A result display is populated with the first group of service request solution identifiers. Responsive to a selection of a selected service request solution identifier from the result display, a service request solution associated with the selected service request solution identifier is retrieved. The service request window is populated with details derived from the service request solution.