Patents by Inventor Hemalatha Krishnamurthy

Hemalatha Krishnamurthy has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • INTERACTIVE VOICE CAPABILITIES FOR PROSPECT DIGITAL ACQUISITION
    Publication number: 20250191022
    Abstract: Disclosed are various embodiments for using a voice-enabled application for prospect digital acquisition. In some embodiments, a system comprises a computing device and machine-readable instructions. The instructions, when executed, cause the computing device to identify a command from a first utterance provided by a voice-enabled service. The command includes an instruction to provide content associated with opening a transaction account at a transaction account service. An audio prompt can be selected based at least in part on the command. The audio prompt is transmitted to the voice-enabled service. A second utterance is received from the voice-enabled service. The computing device transmits a content request for opening the transaction account to a computing environment associated with the transaction account service. Content for opening the transaction account is received from the computing environment. Audio content is transmitted to the voice-enabled service for playback.
    Type: Application
    Filed: February 13, 2025
    Publication date: June 12, 2025
    Inventors: Neha Arya, Xiangzhen Kong, Hemalatha Krishnamurthy, Venkatesh Nagarajan, Andy Ruan, Robert Santoro, Maheshwar Singh
  • Interactive voice capabilities for prospect digital acquisition
    Patent number: 12254486
    Abstract: Disclosed are various embodiments for using a voice-enabled application for prospect digital acquisition. In some embodiments, a system comprises a computing device and machine-readable instructions. The instructions, when executed, cause the computing device to identify a command from a first utterance provided by a voice-enabled service. The command includes an instruction to provide content associated with opening a transaction account at a transaction account service. An audio prompt can be selected based at least in part on the command. The audio prompt is transmitted to the voice-enabled service. A second utterance is received from the voice-enabled service. The computing device transmits a content request for opening the transaction account to a computing environment associated with the transaction account service. Content for opening the transaction account is received from the computing environment. Audio content is transmitted to the voice-enabled service for playback.
    Type: Grant
    Filed: December 30, 2021
    Date of Patent: March 18, 2025
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Neha Arya, Xiangzhen Kong, Hemalatha Krishnamurthy, Venkatesh Nagarajan, Andy Ruan, Robert Santoro, Maheshwar Singh