Patents by Inventor Henry Co

Henry Co has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Interaction trajectory retrieval
    Patent number: 10250705
    Abstract: Embodiments of the present invention may track a user's interaction trajectory associated with a problem occurred on a website. According to one embodiment of the present invention, an interaction history of interactions between a user and a website may be obtained. An action description associated with actions performed by a user on a website is received. Then, at least one interaction matching the action description is retrieved from an interaction history of interactions between the user and the website. Further, an interaction trajectory may be generated based on the retrieved at least one interaction.
    Type: Grant
    Filed: August 26, 2015
    Date of Patent: April 2, 2019
    Assignee: International Business Machines Corporation
    Inventors: Visarut Asvaraksh, Henry Co, Changrui Ren, Kyungsoon Um, Li Zhang
  • INTERACTION TRAJECTORY RETRIEVAL
    Publication number: 20170064019
    Abstract: Embodiments of the present invention may track a user's interaction trajectory associated with a problem occurred on a website. According to one embodiment of the present invention, an interaction history of interactions between a user and a website may be obtained. An action description associated with actions performed by a user on a website is received. Then, at least one interaction matching the action description is retrieved from an interaction history of interactions between the user and the website. Further, an interaction trajectory may be generated based on the retrieved at least one interaction.
    Type: Application
    Filed: August 26, 2015
    Publication date: March 2, 2017
    Inventors: Visarut Asvaraksh, Henry Co, Changrui Ren, Kyungsoon Um, Li Zhang