Patents by Inventor Henry Dana Jay

Henry Dana Jay has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9269069
    Abstract: A user interface display comprises a plurality of selectable icons and a control symbol in a toolbar. The control symbol can be selected by a user to display additional selectable icons within the toolbar. Incoming events, such as customer support requests or other work items, can be received from a communication server and displayed via a selectable icon or work button in the toolbar. The user interface can notify the user of the incoming event, such as by causing the work button to blink. The user can send a command to the communication server via the user interface relating to the event, such as accepting an incoming work item or releasing a telephone call. The communication server can perform the appropriate event response.
    Type: Grant
    Filed: December 30, 2011
    Date of Patent: February 23, 2016
    Assignee: Siebel Systems, Inc.
    Inventors: Mingte Chen, Anil Kumar Annadata, Kuang-Yang Huang, Rohit Bedi, Henry Dana Jay
  • Publication number: 20120260216
    Abstract: A user interface display comprises a plurality of selectable icons and a control symbol in a toolbar. The control symbol can be selected by a user to display additional selectable icons within the toolbar. Incoming events, such as customer support requests or other work items, can be received from a communication server and displayed via a selectable icon or work button in the toolbar. The user interface can notify the user of the incoming event, such as by causing the work button to blink. The user can send a command to the communication server via the user interface relating to the event, such as accepting an incoming work item or releasing a telephone call. The communication server can perform the appropriate event response.
    Type: Application
    Filed: December 30, 2011
    Publication date: October 11, 2012
    Applicant: Siebel Systems, Inc.
    Inventors: Mingte Chen, Anil Kumar Annadata, Kuang-Yang Huang, Rohit Bedi, Henry Dana Jay
  • Patent number: 8091042
    Abstract: A user interface display provides selectable icons and a control symbol in a toolbar. The control symbol can be selected by a user to display additional selectable icons within the toolbar. The additional icons can be inserted adjacent the control symbol or in another location on the toolbar. A user can associate a set of one or more selectable icons with a control symbol. In one implementation, reselecting the control symbol removes the additional icons from the toolbar. In another implementation, the additional icons are removed when one of the additional icons is selected. If the icons are positioned adjacent to their corresponding control symbol, the display position of other icons on the toolbar is adjusted to allow room for the additional icons. When a set of the additional icons is removed from the display, the position of the other icons on the toolbar is re-adjusted.
    Type: Grant
    Filed: November 15, 2001
    Date of Patent: January 3, 2012
    Assignee: Siebel Systems, Inc.
    Inventors: Mingte Chen, Anil Kumar Annadata, Kuang-Yang Huang, Rohit Bedi, Henry Dana Jay