Abstract: Systems and methods are disclosed for processing a product return. The systems and methods may capture a disposition decision for the product return in a first management system and trigger, in response to the captured disposition decision, at least one process in a second management system. In one embodiment, the first management system comprises a warehouse management system and the second management system comprises a customer relationship management system.

Abstract: Systems and methods are disclosed for processing a product return. The systems and methods may capture a disposition decision for the product return in a first management system and trigger, in response to the captured disposition decision, at least one process in a second management system. In one embodiment, the first management system comprises a warehouse management system and the second management system comprises a customer relationship management system.

Abstract: Systems and methods are disclosed for managing product returns. In one embodiment, when a request from a customer to return a product is authorized, a record in each of a plurality of systems for managing the product return is created and a unique identifier is assigned to the product return. The unique identifier may then be associated with each record corresponding the product to be returned and, thereafter, information regarding the product return may be exchanged between the plurality of management systems utilizing the unique identifier.