Abstract: Provided is a system including: a printing apparatus; an information processing apparatus; and a server system. The printing apparatus outputs identification information on the printing apparatus. The information processing apparatus transmits the identification information obtained from the printing apparatus based on acceptance of an instruction for receiving a first service, and performs display control of the information processing apparatus. The server system executes processing for confirmation as to whether or not the printing apparatus identified by the identification information transmitted from the information processing apparatus is registered for a second service, and provides data for displaying an item for the second service in a case where the printing apparatus is not registered for the second service.

Abstract: Provided is a system including: a printing apparatus; an information processing apparatus; and a server system. The printing apparatus outputs identification information on the printing apparatus. The information processing apparatus transmits the identification information obtained from the printing apparatus based on acceptance of an instruction for receiving a first service, and performs display control of the information processing apparatus. The server system executes processing for confirmation as to whether or not the printing apparatus identified by the identification information transmitted from the information processing apparatus is registered for a second service, and provides data for displaying an item for the second service in a case where the printing apparatus is not registered for the second service.

Abstract: A transfer server according to the present invention is a transfer server guiding an access request from a client terminal to a site that is a redirect destination and includes a reception unit configured to receive an access request for a site providing a support service relating to a device connected to the client terminal, a generation unit configured to generate an address for accessing a site providing a support service requiring in-advance registration in a case where the device is a target for the support service requiring the in-advance registration, and a transmission unit configured to transmit an access response having the generated address set as a redirect destination to the client terminal.

Abstract: The present invention provides a method and program of controlling the screen generating server, which achieve a support service assisting system improving user convenience. To achieve this, on a support screen displayed in the case where a remaining ink amount in a printer becomes low, a name of a distributor EC site and a price offered by the distributor are displayed next to an area displaying a price offered by a vendor.

Abstract: A transfer server according to the present invention is a transfer server guiding an access request from a client terminal to a site that is a redirect destination and includes a reception unit configured to receive an access request for a site providing a support service relating to a device connected to the client terminal, a generation unit configured to generate an address for accessing a site providing a support service requiring in-advance registration in a case where the device is a target for the support service requiring the in-advance registration, and a transmission unit configured to transmit an access response having the generated address set as a redirect destination to the client terminal.