Abstract: Processing request information of a processing request for a first computer by a second computer is acquired, first operation information and second operation information that relate to operations of the first computer and the second computer are acquired, respectively; and a type of the processing request is determined based on processing result information, the processing request information, the first operation information, and the second operation information. The processing result information associates a processing history of the first computer according to the processing request included in the processing request information for the first computer with the second operation information that relates to the processing request by the second computer making the processing request. Accordingly, the type of the processing request can be appropriately determined.

Abstract: A management apparatus includes: a unit to read configuration information of information processing apparatuses, which contains an attribute value of each of information processing apparatuses and a reference relationship between the information processing apparatuses, and log information containing a first type command executed by the information processing apparatuses; a unit to check a parameter value specified by the first type command with the configuration information of information processing apparatuses and to extract path information indicating a relationship between first configuration information of a first information processing apparatus with the first type command being executed and second configuration information of a second information processing apparatus that contains and attribute value coincident with the parameter value; and a unit to generate a second type command with the path information being specified in the first type command in place of the parameter value.

Abstract: A configuration information management apparatus includes a control unit which, generates a retrieval formula pattern representing a pattern of a first relationship retrieval formula which has been input, executes retrieval processing on the retrieval formula pattern, measures a state required for the retrieval processing which has been executed, determines whether or not the state satisfies a first condition, and when the first condition is satisfied, stores a retrieval condition relating to a retrieval subject configuration item in the retrieval formula pattern satisfying the first condition in a database as a short retrieval key, and retrieves, when a second relationship retrieval formula is input and a retrieval formula pattern of the second relationship retrieval formula satisfies a second condition, the retrieval subject configuration item in the second relationship retrieval formula, on the basis of the short retrieval key.

Abstract: Processing request information of a processing request for a first computer by a second computer is acquired, first operation information and second operation information that relate to operations of the first computer and the second computer are acquired, respectively; and a type of the processing request is determined based on processing result information, the processing request information, the first operation information, and the second operation information. The processing result information associates a processing history of the first computer according to the processing request included in the processing request information for the first computer with the second operation information that relates to the processing request by the second computer making the processing request. Accordingly, the type of the processing request can be appropriately determined.

Abstract: A computer-readable, non-transitory medium storing therein a control program that causes a management apparatus to execute an operation, the operation comprises specifying, from among a plurality of databases, a database with the highest frequency of update of target data to be integrated which is stored in the database, transmitting, in accordance with acquisition of update data from the specified database, to a database other than the specified database among the plurality of databases, a request to transmit information stored in the database other than the specified database to the management apparatus and updating the target data to be integrated on the basis of the information transmitted to the management apparatus by the database other than the specified database in accordance with the request.

Abstract: A management apparatus includes: a unit to read configuration information of information processing apparatuses, which contains an attribute value of each of information processing apparatuses and a reference relationship between the information processing apparatuses, and log information containing a first type command executed by the information processing apparatuses; a unit to check a parameter value specified by the first type command with the configuration information of information processing apparatuses and to extract path information indicating a relationship between first configuration information of a first information processing apparatus with the first type command being executed and second configuration information of a second information processing apparatus that contains and attribute value coincident with the parameter value; and a unit to generate a second type command with the path information being specified in the first type command in place of the parameter value.

Abstract: A storage medium stores a program thereon. The program instructs a computer to perform a process.

Abstract: A computer-readable, non-transitory medium storing therein a control program that causes a management apparatus to execute an operation, the operation comprises specifying, from among a plurality of databases, a database with the highest frequency of update of target data to be integrated which is stored in the database, transmitting, in accordance with acquisition of update data from the specified database, to a database other than the specified database among the plurality of databases, a request to transmit information stored in the database other than the specified database to the management apparatus and updating the target data to be integrated on the basis of the information transmitted to the management apparatus by the database other than the specified database in accordance with the request.

Abstract: A configuration information management apparatus includes a control unit which, generates a retrieval formula pattern representing a pattern of a first relationship retrieval formula which has been input, executes retrieval processing on the retrieval formula pattern, measures a state required for the retrieval processing which has been executed, determines whether or not the state satisfies a first condition, and when the first condition is satisfied, stores a retrieval condition relating to a retrieval subject configuration item in the retrieval formula pattern satisfying the first condition in a database as a short retrieval key, and retrieves, when a second relationship retrieval formula is input and a retrieval formula pattern of the second relationship retrieval formula satisfies a second condition, the retrieval subject configuration item in the second relationship retrieval formula, on the basis of the short retrieval key.

Abstract: A storage medium stores a program thereon. The program instructs a computer to perform a process.