Abstract: A non-transitory computer-readable recording medium storing an estimation program that causes a processor included in a computer to execute a process. The process includes receiving a message of an estimation target of a forwarding destination, searching past messages for a message similar to the received message, estimating, when there is no similar message among the past massage, the forwarding destination of the message using a model of estimating the forwarding destination based on a keyword that is identified based on a word included in the received message, and outputting a forwarding destination of the searched similar message or the estimated forwarding destination.

Abstract: A non-transitory computer-readable recording medium storing an estimation program that causes a processor included in a computer to execute a process. The process includes receiving a message of an estimation target of a forwarding destination, searching past messages for a message similar to the received message, estimating, when there is no similar message among the past massage, the forwarding destination of the message using a model of estimating the forwarding destination based on a keyword that is identified based on a word included in the received message, and outputting a forwarding destination of the searched similar message or the estimated forwarding destination.

Abstract: A contact management system includes a first communication terminal and a managing device. The first communication terminal stores first contacts and has a first application program installed therein. The managing device includes a storage device and a first processor. The storage device stores application information related to respective application programs installed in any of communication terminals included in a first terminal group. The first processor receives, from the first communication terminal, a first inquiry about first contact information to be provided to the first application program. The first processor acquires first application information related to the first application and second application information related to second application programs installed in respective second communication terminals included in the first terminal group. The second communication terminals correspond to the respective first contacts.

Abstract: A non-transitory computer-readable storage medium storing an evaluation program that causes a computer to execute a process, the process including receiving designation of a software, obtaining an execution condition used for an execution request for the designated software based on information stored in a memory, the execution request having been issued by the specified software, the information associating the designated software with the execution condition, executing the execution request for the designated software, by using the acquired execution condition, acquiring log information regarding an execution of the designated software when the designated software is executed in response to the execution request, performing an evaluation related to the specified software, based on the acquired log information, and outputting an evaluation result.

Abstract: An apparatus acquires information identifying first-pieces of software that are candidates for installation, and estimates first files to be installed at a time of installation of the first-pieces of software with reference to file-identification information identifying second files that have been installed at a time of installation of second-pieces of software, where the file-identification information is associated with respective ones of the second-pieces of software, and the first files are estimated based on the file-identification information identifying third files that have been installed in connection with third pieces of software related to the first-pieces of software. The apparatus identifies, from among the first-pieces of software, fourth-pieces of software which include the estimated first files and which have less overlapping of installation of an identical file than a case of installing all the first-pieces of software, and executes installation of the fourth-pieces of software.

Abstract: At a first time of detecting, from among a plurality of virtual machines as management targets, a first virtual machine that has not stored therein identification information generated based on an internal time of the computer, an apparatus causes the first virtual machine to store first identification information generated based on a first internal time of the computer corresponding to the first time, and at a second time of detecting a second virtual machine which has stored the first identification information and whose setting regarding network connection has been changed after storing the first identification information, the apparatus cause the second virtual machine to store second identification information generated based on a second internal time of the computer corresponding to the second time.

Abstract: A non-transitory computer-readable storage medium storing an incident analysis program having: generating a new incident-related request database by extracting, from a request management database including request data in which requests issued from first service systems of a first cloud service vendor to second service systems of a second cloud service vendor, response times to the requests, and timings of the requests, new incident-related request data of requests issued at the new incident occurred from an issuing source first service system to an issuing destination second service system; extracting, from a plurality of past incident-related request databases generated at incidents in the past, a past incident-related request database whose transition tendency of the response time has a correlation with the new incident-related request database: and identifying a second service system estimated to be responsible for the past incident, as a second service system estimated to be responsible for the new incid

Abstract: A non-transitory computer-readable storage medium storing an evaluation program that causes a computer to execute a process, the process including receiving designation of a software, obtaining an execution condition used for an execution request for the designated software based on information stored in a memory, the execution request having been issued by the specified software, the information associating the designated software with the execution condition, executing the execution request for the designated software, by using the acquired execution condition, acquiring log information regarding an execution of the designated software when the designated software is executed in response to the execution request, performing an evaluation related to the specified software, based on the acquired log information, and outputting an evaluation result.

Abstract: A contact management system includes a first communication terminal and a managing device. The first communication terminal stores first contacts and has a first application program installed therein. The managing device includes a storage device and a first processor. The storage device stores application information related to respective application programs installed in any of communication terminals included in a first terminal group. The first processor receives, from the first communication terminal, a first inquiry about first contact information to be provided to the first application program. The first processor acquires first application information related to the first application and second application information related to second application programs installed in respective second communication terminals included in the first terminal group. The second communication terminals correspond to the respective first contacts.

Abstract: At a first time of detecting, from among a plurality of virtual machines as management targets, a first virtual machine that has not stored therein identification information generated based on an internal time of the computer, an apparatus causes the first virtual machine to store first identification information generated based on a first internal time of the computer corresponding to the first time, and at a second time of detecting a second virtual machine which has stored the first identification information and whose setting regarding network connection has been changed after storing the first identification information, the apparatus cause the second virtual machine to store second identification information generated based on a second internal time of the computer corresponding to the second time.