Abstract: A method of customizing speech recognition in a mobile vehicle communication system is provided. A speech input is received at a telematics unit in communication with a call center, the speech input associated with a failure mode notification. The speech input is recorded at the telematics unit then forwarded to the call center via a wireless network based on the failure mode notification. At least one user-specific voice-recognition set is then received from the call center in response to the failure mode notification, wherein the user-specific voice-recognition set has been updated with the speech input. Systems and programs of customizing speech recognition in a mobile vehicle communication system are also provided.

Abstract: A method of demonstrating navigation in a vehicle includes receiving a navigation demonstration mode request and global positioning information at a call center. A destination prompt is transmitted from the call center to the vehicle. A point-of-interest category is received at a call center. A point-of-interest destination is determined based on the point-of-interest category. A route is determined based on the received global positioning information and the point-of-interest destination. The route is transmitted from the call center to the vehicle.

Abstract: A method of providing courtesy notifications from a mobile vehicle including receiving courtesy notification user input at a vehicle telematics unit, receiving a time and a date at the telematics unit, determining whether the courtesy date and the courtesy time correspond respectively to the received date and the received time and initiating a call to the courtesy number based on the determination. The courtesy notification user input includes a courtesy date, a courtesy time, a courtesy location and a courtesy number.

Abstract: A method for remotely operating vehicle functions including receiving at least one wireless key fob signal at a kiosk system, receiving a vehicle function request at the kiosk system, and sending the wireless key fob signal from the kiosk system to a vehicle based on the vehicle function request.

Abstract: A method of customizing hold-time content in a mobile vehicle communication system includes gathering preference information from the mobile vehicle, determining hold-time content from the preference information and playing the determined hold-time content while the call is on hold. Systems and programs for customizing hold-time content are also provided.

Abstract: A method of tracking short-range wireless communication in a vehicle. The method includes tracking a total usage time of a short-range wireless connection between a telematics unit and a portable wireless communication device, sending the tracked total usage time from the telematics unit to a call center via a wireless connection and generating a usage bill at the call center based on the total usage time.

Abstract: A method for configuring hold entertainment includes monitoring a wireless connection between a telematics unit and a call center for a data input and muting a source input responsive to detection of the data input.

Abstract: The present invention provides a method of operating a telematics enabled mobile vehicle communication system. The method includes receiving vehicle diagnostic information at a relational database and analyzing the received vehicle diagnostic information. The method further includes identifying data correlations of interest identifying common elements associated with one or more specific situations based on the analyzed vehicle diagnostic information and identifying at least one client related to the data correlations. The method may further include distributing the vehicle diagnostic information associated with the identified data correlations and the identified clients.

Abstract: The present invention provides a method of operating a telematics enabled mobile vehicle communication system. The method includes receiving a vehicle power down signal that includes vehicle identification information and time information of vehicle power down from a telematics device to a service provider. The method further includes initiating a vehicle power down count down at the service provider responsive to the receipt of the vehicle power down signal and estimating a remaining vehicle connection availability window based on the vehicle power down count down. The method additionally includes populating an advisor application with an estimated remaining vehicle connection availability window that is based on the vehicle power down count down. The method may further include generating the vehicle power down signal with the telematics device when a power down mode in an associated motor vehicle is detected and communicating the generated vehicle power down signal to the service provider.

Abstract: A system employing a telematics unit and a telematics call center. The telematics unit includes a first module and a first set of at least one pre-scripted text message, and the telematics call center includes a second module and a second set of at least one pre-scripted text message. The modules operate to selectively establish a communication between telematics unit and telematics call center involving at least one of the first set of at least one pre-scripted text message and the second set of at least one pre-scripted text message.

Abstract: A method for communicating text messages from a mobile vehicle includes receiving at least one text message input from a user at a call center via an Internet connection. The text message input is sent to a telematics unit of the vehicle from the call center via a wireless connection; and a message request including a text message corresponding to the text message input and destination is received at the call center from the telematics unit.

Abstract: A pre-connection readiness system employs a telematics unit and a telematics call center. The telematics unit receives and stores pre-connection user information prior to a connection between the telematics unit and the telematics call center. The telematics unit and the telematics call center exchange the pre-connection user information subsequent to the connection between the telematics unit and the telematics call center.

Abstract: A method for confirming deactivation of a mobile vehicle satellite radio service includes receiving a satellite radio termination signal at a call center, sending a termination notification from the call center to a telematics unit via a wireless interface responsive to the termination signal and sending a termination confirmation from the telematics unit to the call center responsive to the termination notification.

Abstract: A method and system for location-specific delivery of digital satellite broadcast data comprising determining a current service location, selecting a satellite radio band based on the determination, monitoring the selected satellite radio band for a data package, and initiating reception of the data package at the mobile device using the determined satellite radio band. A computer usable medium with suitable computer program code is employed for location-specific delivery of digital satellite broadcast data.

Abstract: The invention provides a method, a computer usable medium including a program, and a system for providing language translation in a vehicle telematics device. The method includes providing data in a first language format to the vehicle telematics device. The data in the first language format is transmitted from the vehicle telematics device to a call center. The data is translated at the call center from the first language format to a second language format. The data in the second language format is transmitted from the call center to the vehicle telematics device.

Abstract: A method and system for testing cellular network integrity using telematics comprising determining at least one network condition data at a telematics unit, initiating a data call from the telematics unit to a telematics call center, establishing a data call communication channel between the telematics unit and the telematics call center, and transmitting at least one network condition data to the telematics call center via the established data call communication channel. A computer usable medium with suitable computer program code is employed for testing cellular network integrity using telematics.

Abstract: The present invention provides a method for providing automated vehicle diagnostic function within a mobile vehicle communication system. The method includes configuring a primary diagnostic script for a telematics equipped mobile vehicle, providing the primary diagnostic script to the mobile vehicle, executing the primary diagnostic script, and collecting diagnostic data based on the executed primary diagnostic script. The primary diagnostic script may recreate known problem sequences when executed or may trigger data capture when specific conditions exist. The step of configuring the primary diagnostic script may include determining at least one diagnostic script based on diagnostic options and retrieving the at least one determined diagnostic script. One or more diagnostic scripts may be combined into the primary diagnostic script.

Abstract: The present invention provides a method for managing wireless network information collection utilizing a telematics unit within a telematics equipped mobile vehicle. The method includes detecting at least one wireless short-distance communication network identification signal, generating wireless network information based on the detected wireless network identification signals, and communicating the generated wireless network information to a service provider. The wireless short-distance communication network identification signal may include an internet protocol address, a location identification tag, GPS coordinates, points of interest, venue capacity, venue size, or category.

Abstract: The present invention provides a method for managing registration requests of a telematics unit within a telematics equipped mobile vehicle. The method includes receiving a restricted use command from a service provider, initiating a restricted use mode based on the received restricted use command, and modulating a transmission rate of at least one registration request based on the restricted use mode. The restricted use command may include a contact increment. The contact increment may include contact rate information. The contact increment may include contact initiation information. The restricted use mode may operate the telematics unit in a low-power configuration. The step of modulating the transmission rate of the registration request may include identifying a contact increment within the received restricted use command, determining contact information within the contact increment, and implementing the modulated transmission rate based on the determined contact information.

Abstract: The current invention provides a method and system for establishing communication to a mobile module. A plurality of call signals is initiated into the mobile module from a plurality of remote communication devices based on a timed sequence. Which of the plurality of call signals has established communication with the mobile module is determined. The call signals that have not established communication are terminated based on the determination. A computer usable medium with suitable computer program code is employed for establishing communication to a mobile module.