Abstract: The system and method of the present disclosure generally comprises a widget that collects and organizes pertinent meter-centric investigation information; allows quick and easy access to additional detail; provides the ability to make updates; and interfaces with other applications through, for example, automated meter change orders. The system and method of the present disclosure further comprises several inquiry modules, including but not limited to an unread meter work queue, unread meter priority work queue, meter cancellation widget, and unread meter work queue administration.

Abstract: Disclosed is a system and method for providing a view of energy usage data or events generated by at least one AMI meter and customer profile information. The system and method involves the collection of information about a customer by different business units which are part of a service provider. The system and method includes a user computer having the capability of gathering data about a customer from the different business units, including energy usage data. The user computer may calculate a level of satisfaction of the customer with respect to that customer's interactions with the different business units and display icons reflecting such levels of satisfaction through use of widgets.