Patents by Inventor Honey L. MILLER

Honey L. MILLER has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for intent-based natural language processing
    Patent number: 11914952
    Abstract: A method may include for intent-based natural language processing may include conversation engine: receiving from a conversation program executed on a user electronic device, a unique identifier for a user; calling an external controls program with the unique identifier and a type of the user electronic device, wherein the external controls program identifies a directive of intent and an alternate action; receiving the directive of intent and the alternate action; receiving text of an utterance in a conversation from the conversation program; selecting one of a plurality a priority of intents based on the text of the utterance; receiving a plurality of potential intents and a confidence score for each potential intent from a natural language understanding computer program; selecting a selected intent; determining that the directive of intent matches the selected intent; and executing the alternate action.
    Type: Grant
    Filed: October 25, 2021
    Date of Patent: February 27, 2024
    Assignee: JPMORGAN CHASE BANK, N.A.
    Inventors: Ben White, Janie Gordon, Honey L. Miller, Amit Kumar, Piyush Bisht
  • SYSTEMS AND METHODS FOR INTENT-BASED NATURAL LANGUAGE PROCESSING
    Publication number: 20220343064
    Abstract: A method may include for intent-based natural language processing may include conversation engine: receiving from a conversation program executed on a user electronic device, a unique identifier for a user; calling an external controls program with the unique identifier and a type of the user electronic device, wherein the external controls program identifies a directive of intent and an alternate action; receiving the directive of intent and the alternate action; receiving text of an utterance in a conversation from the conversation program; selecting one of a plurality a priority of intents based on the text of the utterance; receiving a plurality of potential intents and a confidence score for each potential intent from a natural language understanding computer program; selecting a selected intent; determining that the directive of intent matches the selected intent; and executing the alternate action.
    Type: Application
    Filed: October 25, 2021
    Publication date: October 27, 2022
    Inventors: Ben WHITE, Janie GORDON, Honey L. MILLER, Amit KUMAR, Piyush BISHT