Patents by Inventor Hong Dong Zhao

Hong Dong Zhao has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automatically determining and selecting a suitable communication channel to deliver messages to recipient
    Patent number: 11108712
    Abstract: A method, system and computer program product for processing messages sent to a recipient. The communication channel used to send the message is identified, where such a communication channel is not currently being used by the recipient. After identifying the communication channel(s) currently being used by the recipient, the contact information of users who have previously communicated with the recipient using the communication channel(s) currently being used by the recipient are analyzed. The message is then marked with the identity of the sender as well as the communication channel used by the sender after matching the contact information of the sender with the contact information of a user who had previously communicated with the recipient using the communication channel(s) currently being used by the recipient. The marked message is then sent to the recipient using a communication channel currently being used by the recipient.
    Type: Grant
    Filed: November 18, 2019
    Date of Patent: August 31, 2021
    Assignee: International Business Machines Corporation
    Inventors: Xiang Cai, Yan Fen Guo, Dong Rui Li, Xiao Jian Lian, Cheng Fang Wang, Hong Dong Zhao
  • AUTOMATICALLY DETERMINING AND SELECTING A SUITABLE COMMUNICATION CHANNEL TO DELIVER MESSAGES TO RECIPIENT
    Publication number: 20200084165
    Abstract: A method, system and computer program product for processing messages sent to a recipient. The communication channel used to send the message is identified, where such a communication channel is not currently being used by the recipient. After identifying the communication channel(s) currently being used by the recipient, the contact information of users who have previously communicated with the recipient using the communication channel(s) currently being used by the recipient are analyzed. The message is then marked with the identity of the sender as well as the communication channel used by the sender after matching the contact information of the sender with the contact information of a user who had previously communicated with the recipient using the communication channel(s) currently being used by the recipient. The marked message is then sent to the recipient using a communication channel currently being used by the recipient.
    Type: Application
    Filed: November 18, 2019
    Publication date: March 12, 2020
    Inventors: Xiang Cai, Yan Fen Guo, Dong Rui Li, Xiao Jian Lian, Cheng Fang Wang, Hong Dong Zhao
  • Automatically determining and selecting a suitable communication channel to deliver messages to recipient
    Patent number: 10536405
    Abstract: A method, system and computer program product for processing messages sent to a recipient. The communication channel used to send the message is identified, where such a communication channel is not currently being used by the recipient. After identifying the communication channel(s) currently being used by the recipient, the contact information of users who have previously communicated with the recipient using the communication channel(s) currently being used by the recipient are analyzed. The message is then marked with the identity of the sender as well as the communication channel used by the sender after matching the contact information of the sender with the contact information of a user who had previously communicated with the recipient using the communication channel(s) currently being used by the recipient. The marked message is then sent to the recipient using a communication channel currently being used by the recipient.
    Type: Grant
    Filed: November 13, 2017
    Date of Patent: January 14, 2020
    Assignee: International Business Machines Corporation
    Inventors: Xiang Cai, Yan Fen Guo, Dong Rui Li, Xiao Jian Lian, Cheng Fang Wang, Hong Dong Zhao
  • AUTOMATICALLY DETERMINING AND SELECTING A SUITABLE COMMUNICATION CHANNEL TO DELIVER MESSAGES TO RECIPIENT
    Publication number: 20190149491
    Abstract: A method, system and computer program product for processing messages sent to a recipient. The communication channel used to send the message is identified, where such a communication channel is not currently being used by the recipient. After identifying the communication channel(s) currently being used by the recipient, the contact information of users who have previously communicated with the recipient using the communication channel(s) currently being used by the recipient are analyzed. The message is then marked with the identity of the sender as well as the communication channel used by the sender after matching the contact information of the sender with the contact information of a user who had previously communicated with the recipient using the communication channel(s) currently being used by the recipient. The marked message is then sent to the recipient using a communication channel currently being used by the recipient.
    Type: Application
    Filed: November 13, 2017
    Publication date: May 16, 2019
    Inventors: Xiang Cai, Yan Fen Guo, Dong Rui Li, Xiao Jian Lian, Cheng Fang Wang, Hong Dong Zhao