Abstract: System and method for transmitting to a managing center, by a handheld device, information data related to a multimedia receiver device. The multimedia receiver device executes a self test program to generate information data related to a status of the multimedia receiver device and displays the generated information data as an image representing a one dimensional or two dimensional barcode comprising at least a unique identifier, time information and specific status data associated to the multimedia receiver device. The handheld device acquires and transmits the image to the managing center for processing the received image and extracting the specific status data related to the multimedia receiver device. In response to the image transmission, the handheld device receives a first message via the mobile communication network while the multimedia receiver device receives a second message via the broadcast channel for deleting the displayed image.