Abstract: The invention provides a method for automatically filling a digital report form with relevant user data. The method includes obtaining a digital report form and extracting an input data model from the digital report form. A query is then generated based on the input data model. A digital user record is obtained, relevant user data is identified in the digital user record based on the query and extracted. The digital report form is then filled based on the relevant user data.

Abstract: The invention relates to intent classification of questions provided to a question answering, QA, system. A proposed method identifies negative emotion of the user, and, responsive to identifying negative emotion of the user, identifies an incorrect answer provided to the user. The incorrect answer and its associated question is analyzed to determine whether incorrect classification of the associated question's intent is responsible 5 for the incorrect answer. Either an intent classification algorithm of the QA system or a QA algorithm selection process of the QA system is then modified accordingly.