Patents by Inventor Htet Win
Htet Win has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
-
Publication number: 20250013821Abstract: Methods and systems for transcript-based bot creation are provided. Information may be stored in memory regarding different automation templates associated with different statement types. A transcript may be imported that includes statements, which may be analyzed and classified as one or more of the different statement types. The imported transcript may be displayed in a graphic user interface with its statements displayed in accordance with the automation templates associated with the respective statement type. User input may be received, including modification input that modifies at least one automation template associated with at least one statement of the displayed transcript designated as an integration point. A custom bot may thereafter be generated based on the modification input and configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the modified automation template.Type: ApplicationFiled: April 17, 2024Publication date: January 9, 2025Applicant: LIVEPERSON, INC.Inventors: Ravikiran Chittari, Eswar Priyadarshan, Robert LoCascio, Jonathan Altschuler, Suresh Ramakrishnaiah, Htet Win, Chuqing He, Matthew Dunn
-
Patent number: 11995396Abstract: Methods and systems for transcript-based bot creation are provided. Information may be stored in memory regarding different automation templates associated with different statement types. A transcript may be imported that includes statements, which may be analyzed and classified as one or more of the different statement types. The imported transcript may be displayed in a graphic user interface with its statements displayed in accordance with the automation templates associated with the respective statement type. User input may be received, including modification input that modifies at least one automation template associated with at least one statement of the displayed transcript designated as an integration point. A custom bot may thereafter be generated based on the modification input and configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the modified automation template.Type: GrantFiled: October 30, 2020Date of Patent: May 28, 2024Assignee: LIVEPERSON, INC.Inventors: Ravikiran Chittari, Eswar Priyadarshan, Robert LoCascio, Jonathan Altschuler, Suresh Ramakrishnaiah, Htet Win, Chuqing He, Matthew Dunn
-
Publication number: 20210150137Abstract: Methods and systems for transcript-based bot creation are provided. Information may be stored in memory regarding different automation templates associated with different statement types. A transcript may be imported that includes statements, which may be analyzed and classified as one or more of the different statement types. The imported transcript may be displayed in a graphic user interface with its statements displayed in accordance with the automation templates associated with the respective statement type. User input may be received, including modification input that modifies at least one automation template associated with at least one statement of the displayed transcript designated as an integration point. A custom bot may thereafter be generated based on the modification input and configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the modified automation template.Type: ApplicationFiled: October 30, 2020Publication date: May 20, 2021Applicant: LIVEPERSON, INC.Inventors: Ravikiran Chittari, Eswar Priyadarshan, Robert LoCascio, Jonathan Altschuler, Suresh Ramakrishnaiah, Htet Win, Chuqing He, Matthew Dunn
-
Patent number: 10853568Abstract: Methods and systems for transcript-based bot creation are provided. Information may be stored in memory regarding different automation templates associated with different statement types. A transcript may be imported that includes statements, which may be analyzed and classified as one or more of the different statement types. The imported transcript may be displayed in a graphic user interface with its statements displayed in accordance with the automation templates associated with the respective statement type. User input may be received, including modification input that modifies at least one automation template associated with at least one statement of the displayed transcript designated as an integration point. A custom bot may thereafter be generated based on the modification input and configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the modified automation template.Type: GrantFiled: November 14, 2019Date of Patent: December 1, 2020Assignee: LIVEPERSON, INC.Inventors: Ravikiran Chittari, Eswar Priyadarshan, Robert LoCascio, Jonathan Altschuler, Suresh Ramakrishnaiah, Htet Win, Chuqing He, Matthew Dunn
-
Publication number: 20200159991Abstract: Methods and systems for transcript-based bot creation are provided. Information may be stored in memory regarding different automation templates associated with different statement types. A transcript may be imported that includes statements, which may be analyzed and classified as one or more of the different statement types. The imported transcript may be displayed in a graphic user interface with its statements displayed in accordance with the automation templates associated with the respective statement type. User input may be received, including modification input that modifies at least one automation template associated with at least one statement of the displayed transcript designated as an integration point. A custom bot may thereafter be generated based on the modification input and configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the modified automation template.Type: ApplicationFiled: November 14, 2019Publication date: May 21, 2020Applicant: LIVEPERSON, INC.Inventors: Ravikiran Chittari, Eswar Priyadarshan, Robert LoCascio, Jonathan Altschuler, Suresh Ramakrishnaiah, Htet Win, Chuqing He, Matthew Dunn