Abstract: The present invention provides a working device, comprising a working portion and a grip portion. The working portion comprises a driving component and a working component driven by the driving component. The driving component comprises an electric motor and an electric motor housing. The electric motor housing comprises a housing body and a connecting portion located on a rear side of the housing body. At least one air intake hole is formed in the connecting portion, and is in communication with an inner cavity of the housing body. In the working device of the present invention, the driving component is provided with an air intake hole to allow air for cooling an electric motor to enter the interior of the driving component.

Abstract: Embodiments of the present disclosure relate to photovoltaic devices, CIGS containing films, and methods of manufacturing CIGS containing films and photovoltaic devices to improve quantum efficiency, reduce interface charges, electron losses, and electron re-combinations. The CIGS layers in the photovoltaic devices described herein may be deposited using physical vapor deposition, followed by in-situ oxygen annealing, and further followed by deposition of a cap layer over the CIGS layer without subjecting the CIGS layer to an air break.

Abstract: The distribution of incoming queries to a customer interaction center agent group is parallel processed amongst agents of that group to improve queue wait times. A threshold number of queries that may be processed by agent devices associated with the agent group at a given time are defined based on a number of agents of the agent group that are available at the given time. In response to determining that the number of queries is satisfies the threshold number of queries based on the number of agents that are available at a current time, a number of queries awaiting processing are distributed to one or more agent devices of the agent group. The threshold number of queries may be based on half of the number of agents that are available at the given time.

Abstract: An electrical connector includes a plurality of sheet terminals each having a main body and at least a pair of cantilevers. Each pair of the cantilevers extends from at least one of a first side and an opposite second side of the main body and has a pair of contact portions protruding toward each other inside a pair of free ends of the pair of cantilevers. The plurality of sheet terminals are assembled together in a stacked manner and a receiving chamber with an insertion opening is formed between the pair of cantilevers of the plurality of sheet terminals.

Abstract: A request for a contact center agent interaction is received from a user device associated with a user. The user device is connected to a virtual waiting room according to a connection mode that is selected from a set that includes a private connection mode. The private connection mode enables the user to observe communications of at least a subset of waiting users of a contact center queue and hides a presence of the user from the waiting users. Responsive to an indication to activate a private session between the user device and an agent device associated with a contact center agent, the user is removed from the virtual waiting room.

Abstract: A sentiment-based score is determined for a contact center engagement between a first contact center service operator and a contact center user. The sentiment-based score is indicated within a graphical user interface displaying information associated with multiple contact center engagements at a device of a second contact center service operator. Based on a request to participate in the contact center engagement received from the device of the second contact center service operator via the graphical user interface, information associated with the contact center engagement is transmitted to the device of the second contact center service operator, and a contact center session involving a device of the contact center user and the device of the second contact center service operator is established.

Abstract: A contact center system uses user profiles and agent profiles to determine a routing for a contact center engagement request from a user device to an agent device. Responsive to the contact center engagement request, a user profile associated with the user device is accessed to determine a prioritization score. The prioritization score can be determined in some cases using both information associated with the user profile and input obtained from the user device. Agent profiles are accessed to determine an agent to support the contact center engagement request based on the prioritization score. Each of the agent profiles corresponds to a different contact center agent or agent group. The determined agent may be selected from amongst a plurality of candidates identified based on the profile evaluation. A private session is then established between the user device and a device of the agent.

Abstract: A universal contact center service access point is mapped to a service access point specific to a determined modality to establish a connection between a user device and a contact center operator device and associated with that modality. A request for a contact center engagement is obtained from a user device, in which the request includes a universal contact center service access point. Responsive to the request, the universal contact center service access point is mapped, based on a record associating multiple modalities with the universal contact center service access point, to a service access point specific to one of those multiple modalities determined based on information associated with the user device. The contact center engagement is then facilitated over a connection, established based on the mapping, between the user device and a contact center operator device associated with the service access point.

Abstract: The present application discloses a molecular sieve-based catalyst modification apparatus. The apparatus comprises a feed unit 1, a modification unit 2 and a cooling unit 3 connected in sequence; the feed unit comprises a catalyst feed unit 11 and a modifier feed unit 12, a catalyst and a modifier are introduced into the modification unit 2 respectively by the catalyst feed unit and the modifier feed unit and are discharged from the modification unit after sufficient reaction in modification unit, and then enter the cooling unit 3 for cooling. The present application further discloses a use method for the molecular sieve-based catalyst modification apparatus. The use method comprises: introducing a catalyst and a modifier into the modification unit 2 respectively through the feed unit 1; wherein the catalyst is modified by the modifier in the modification unit 2, and then discharged to the cooling unit 3 to cool until the temperature is lower than 50° C.

Abstract: An electrical box including a central housing with a first side opening, a second side opening opposite the first side opening, and a rear opening, each of the first and second side openings configured to receive an electrical or data interface device, a first extension compartment around the first side opening, the first extension compartment including a first door, a second extension compartment around the second side opening, the second extension compartment including a second door, and an exterior cover extending at least partially over the central housing, the first extension compartment, and the second extension compartment.

Abstract: A detection apparatus for unbalanced DC link capacitor voltage, the DC link provides a DC voltage and includes a plurality of capacitors coupled in series to two ends of the DC link and a plurality of balanced resistors coupled in series to two ends of the DC link and corresponding to the capacitors. The detection apparatus includes a plurality of sense resistors and a current sensor. One end of each sense resistor is coupled to a common-connected node of two capacitors, and the other end thereof is coupled to a common-connected node of two balanced resistors. The current sensor is coupled to one of the sense resistors and measures a current value of a current flowing through the sense resistor coupled to the current sensor.

Abstract: This application provides a method and apparatus for obtaining a resource indication value.

Abstract: A solid circulation monitoring and/or control system for a dual bed gasification apparatus. The monitoring and/or control system comprises a plurality of pressure sensors located at various regions within the dual bed gasification system, for monitoring pressure while the apparatus is operated. Comparison of pressures and pressure differentials between different regions of the gasifier allow monitoring of the status, and optimization of the operation conditions of the apparatus.

Abstract: An integrated vapor chamber includes an outer shell and a plurality of composite capillary structures. The outer shell includes a flat casing and a plurality of partitions integrally formed. The flat shell includes a chamber, and the partitions are disposed in the chamber to separate the chamber into a plurality of flow channels. Each composite capillary structure is extended along each flow channel and distributed in the chamber. The composite capillary structure includes a metal mesh and a plurality of sintered powder uniformly sintered in the metal mesh. Furthermore, this disclosure also discloses a manufacturing method of the integrated vapor chamber. Therefore, the manufacturing method of the thin vapor chamber is simplified to improve the yield rate.

Abstract: An apparatus and system of establishing receive timing difference (RTD) for high subcarrier spacing (SCS) are described. The RTD is dependent on whether carrier aggregation (CA) or dual connectivity (DC) is used. For CA, RTD reflects the entire time difference between carriers caused by a Timing Alignment Error (TAE) and propagation delay difference between slots aligned at transmission. For DC, RTD is between the closest slot boundaries and reflects only slot boundary misalignment without considering the slot index.

Abstract: Embodiments of this application provide a method and an apparatus for transmitting channel state information (CSI). The CSI is a part of uplink control information (UCI) and it includes a first quantity of bits. The method includes: determining a threshold code rate according to a modulation and coding scheme (MCS) index when the CSI is to be transmitted on a physical uplink shared channel (PUSCH) without uplink data; determining a second quantity of bits according to the threshold code rate and the first quantity of bits, where the second quantity of bits is less than or equal to the first quantity of bits; and transmitting the second quantity of bits of the CSI on the PUSCH.

Abstract: An electrode structure including a top electrode and a bottom electrode located below the top electrode. The top electrode includes a plurality of inner electrodes and an outer electrode connected with the inner electrodes. The inner electrodes are configured to filter a light by wavelength range and filter the light into a polarized light. The inner electrodes extend along a first direction. Each of the inner electrodes includes a metal structure having a first portion and a second portion and a dielectric structure located between the first portion and the second portion of the metal structure. The first portion, the dielectric structure, and the second portion are arranged along a second direction perpendicular to the first direction.

Abstract: For example, a network management device performs a method. The network management device collects network data of a current network. Then, the network management device generates a simulation network based on the network data of the current network. When there is a network change requirement, the simulation network can be changed based on a simulation change instruction, to obtain data of a changed simulation network. The network management device obtains a connectivity simulation result based on the data of the changed simulation network and a connectivity simulation input parameter. The network data of the current network is collected, so that restoration is performed and an independent simulation network is additionally generated. The simulation network is changed and the network data generated by the changed simulation network and the connectivity simulation input parameter are used to perform connectivity simulation.

Abstract: The disclosure provides a border touch module, including a cover plate, a shielding layer, a first adhesive layer, a sensing electrode layer, a second adhesive layer, an opaque adhesive, and a backlight layer. The shielding layer is disposed below the cover plate. The first adhesive layer is disposed below the shielding layer. The sensing electrode layer is disposed below the first adhesive layer. The second adhesive layer is disposed below the sensing electrode layer. The opaque adhesive is disposed below the sensing electrode layer. The backlight layer is disposed below the opaque adhesive and is in the same plane as the second adhesive layer. The shielding layer has a backlight pattern, and the opaque adhesive has a light source hole. When the backlight layer is in the state of driving backlight, the light illuminates the backlight pattern of the shielding layer through the light source hole.