Patents by Inventor Hugues Belanger

Hugues Belanger has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20140136249
    Abstract: Disclosed herein are techniques for permitting users to efficiently identify a desired branch location for a rental vehicle reservation. For example, a user-selectable link can be provided on a website page that, upon user selection, restricts a list of available branch locations in an area to only airport branch locations in that area.
    Type: Application
    Filed: October 14, 2013
    Publication date: May 15, 2014
    Applicant: The Crawford Group, Inc.
    Inventors: Neil Fitzgerald, Hugues Belanger, Kelli Boruff, Paul Tucker, Jeffrey Lee Everson
  • Patent number: 8706534
    Abstract: A method and apparatus are disclosed for expediting how rental vehicle reservations can be booked by employing deep-link uniform resource locators (URLs) that encode aspects of a rental vehicle reservation transaction to relieve users of a need to enter reservation data themselves when booking a rental vehicle reservation.
    Type: Grant
    Filed: July 30, 2012
    Date of Patent: April 22, 2014
    Assignee: The Crawford Group, Inc.
    Inventors: Neil Fitzgerald, Hugues Belanger, Kelli Boruff, Paul Tucker, Jeffrey Lee Everson
  • Publication number: 20130166331
    Abstract: Disclosed herein are techniques for improved control over how customers can interact with a rental vehicle reservation booking site, including user interfaces for defining customer accounts and user interfaces for defining promotional offers with respect to rental vehicle reservations.
    Type: Application
    Filed: July 30, 2012
    Publication date: June 27, 2013
    Applicant: THE CRAWFORD GROUP, INC.
    Inventors: Neil Fitzgerald, Hugues Belanger, Kelli Boruff, Paul Tucker, Jeffrey Lee Everson
  • Publication number: 20130046565
    Abstract: Disclosed herein is a reservation booking website for rental vehicle reservations wherein the customer profiles include “favorite” or “preferred” branch locations for rental vehicle reservations to expedite the customers' rental vehicle reservation booking experiences.
    Type: Application
    Filed: July 30, 2012
    Publication date: February 21, 2013
    Applicant: THE CRAWFORD GROUP, INC.
    Inventors: Neil Fitzgerald, Hugues Belanger, Kelli Boruff, Paul Tucker, Jeffrey Lee Everson
  • Publication number: 20130030847
    Abstract: A method and apparatus are disclosed for expediting the ability of a customer to book a new rental vehicle reservation after booking a previous rental vehicle reservation. A link can be provided on a screen such as a confirmation page for a previous rental vehicle reservation that, upon customer selection, causes a new reservation transaction to be automatically loaded with data from the previous rental vehicle reservation.
    Type: Application
    Filed: July 30, 2012
    Publication date: January 31, 2013
    Applicant: The Crawford Group, Inc.
    Inventors: Neil Fitzgerald, Hugues Belanger, Kelli Boruff, Paul Tucker, Jeffrey Lee Everson
  • Publication number: 20120296681
    Abstract: Disclosed herein are techniques for permitting users to efficiently identify a desired branch location for a rental vehicle reservation. For example, a user-selectable link can be provided on a website page that, upon user selection, restricts a list of available branch locations in an area to only airport branch locations in that area.
    Type: Application
    Filed: July 30, 2012
    Publication date: November 22, 2012
    Applicant: THE CRAWFORD GROUP, INC.
    Inventors: Neil Fitzgerald, Hugues Belanger, Kelli Boruff, Paul Tucker, Jeffrey Lee Everson
  • Publication number: 20120290341
    Abstract: A method and apparatus are disclosed for expediting how rental vehicle reservations can be booked by employing deep-link uniform resource locators (URLs) that encode aspects of a rental vehicle reservation transaction to relieve users of a need to enter reservation data themselves when booking a rental vehicle reservation.
    Type: Application
    Filed: July 30, 2012
    Publication date: November 15, 2012
    Applicant: The Crawford Group, Inc.
    Inventors: Neil Fitzgerald, Hugues Belanger, Kelli Boruff, Paul Tucker, Jeffrey Lee Everson
  • Publication number: 20120209637
    Abstract: Disclosed herein is a reservation booking website for rental vehicle reservations wherein the functionality of managing customer profiles/accounts is expanded upon to provide customers with greater control over the profile data stored in their associated personalized accounts/profiles, particularly in connection with the “favorite” or “preferred” branch locations for rental vehicle reservations that are stored in the customer profiles/ accounts.
    Type: Application
    Filed: January 30, 2012
    Publication date: August 16, 2012
    Applicant: THE CRAWFORD GROUP, INC.
    Inventors: Hugues Belanger, Kelli Boruff, Vernon James Chrisco, Robert Michael Hibbard, Julia Phaenome Owens Rogers, Paul Tucker
  • Patent number: 8234134
    Abstract: A method of processing a reservation transaction between a customer and reservation-booking entity via a computer network inter-connecting a customer computer with an automated reservation transaction processor, the reservation transaction requiring submission of at least three different types of reservation data from the customer for successful completion thereof, each reservation data type having one of a plurality of different values, wherein each reservation data type value is dependent upon other reservation data type values, the method including presenting an initial page for data value entry for a plurality of reservation data types, accepting for partial data entry data values for less than all of said reservation data types, and determining, on the basis of the interdependence of the different data values for the different reservation data types, a list of acceptable data values for any un-entered reservation data types.
    Type: Grant
    Filed: June 13, 2003
    Date of Patent: July 31, 2012
    Assignee: The Crawford Group, Inc.
    Inventors: Neil Fitzgerald, Hugues Belanger, Kelli Boruff, Paul Tucker, Jeffrey Lee Everson
  • Publication number: 20050144048
    Abstract: Disclosed herein is an improvement to a reservation booking website for rental vehicle reservations wherein the functionality of managing customer profiles/accounts is expanded upon to provide customers with greater control over the profile data stored in their associated personalized accounts/profiles, particularly in connection with the “favorite” or “preferred” branch locations for rental vehicle reservations that are stored in the customer profiles/accounts. Also disclosed herein is an improvement to a reservation booking website wherein customers who plan to travel via general aviation (GA) are provided with a GA reservation creation path that is responsive to their GA travel needs. Also disclosed herein is an improvement to a reservation booking website for rental vehicle reservations wherein customers are provided with a streamlined ability to log into their customer profiles/accounts.
    Type: Application
    Filed: January 20, 2005
    Publication date: June 30, 2005
    Inventors: Hugues Belanger, Kelli Boruff, Vernon Chrisco, Robert Hibbard, Julia Owens Rogers, Paul Tucker
  • Publication number: 20050119921
    Abstract: A method of processing a reservation transaction between a customer and reservation-booking entity via a computer network inter-connecting a customer computer with an automated reservation transaction processor, the reservation transaction requiring submission of at least three different types of reservation data from the customer for successful completion thereof, each reservation data type having one of a plurality of different values, wherein each reservation data type value is dependent upon other reservation data type values, the method including presenting an initial page for data value entry for a plurality of reservation data types, accepting for partial data entry data values for less than all of said reservation data types, and determining, on the basis of the interdependence of the different data values for the different reservation data types, a list of acceptable data values for any un-entered reservation data types.
    Type: Application
    Filed: June 13, 2003
    Publication date: June 2, 2005
    Inventors: Neil Fitzgerald, Hugues Belanger, Kelli Boruff, Paul Tucker, Jeffrey Everson
  • Publication number: 20040039612
    Abstract: A method of processing a reservation transaction between a customer and reservation-booking entity via a computer network inter-connecting a customer computer with an automated reservation transaction processor, the reservation transaction requiring submission of at least three different types of reservation data from the customer for successful completion thereof, each reservation data type having one of a plurality of different values, wherein each reservation data type value is dependent upon other reservation data type values, the method including presenting an initial page for data value entry for a plurality of reservation data types, accepting for partial data entry data values for less than all of said reservation data types, and determining, on the basis of the interdependence of the different data values for the different reservation data types, a list of acceptable data values for any un-entered reservation data types.
    Type: Application
    Filed: June 14, 2002
    Publication date: February 26, 2004
    Inventors: Neil Fitzgerald, Hugues Belanger, Kelli Boruff, Paul Tucker