Patents by Inventor Hyung Taek RYOO

Hyung Taek RYOO has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SYSTEM AND METHOD FOR PROVIDING AFTER-SALES SERVICE TO ELECTRONIC DEVICES VIA A MOBILE DEVICE
    Publication number: 20120226619
    Abstract: A system and method for providing an After-Sale service (AS) to an electronic device via a mobile device are provided. The method includes receiving, by a mobile device, state information from the electronic device, transmitting, by the mobile device, the state information regarding the electronic device to a cloud server, determining, by the cloud server, whether the electronic device is experiencing a fault, via the received state information, determining, by the cloud server, whether the cloud server has fault fixing firmware for fixing the fault, transmitting, when the cloud server has the fault fixing firmware, the fault fixing firmware to the mobile device, transmitting, by the mobile device, the fault fixing firmware to the electronic device, and installing the fault fixing firmware in the electronic device.
    Type: Application
    Filed: February 22, 2012
    Publication date: September 6, 2012
    Applicant: SAMSUNG ELECTRONICS CO. LTD.
    Inventors: Hyung Taek RYOO, Jin Soo KIM