Patents by Inventor Ian Austin Hutty

Ian Austin Hutty has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for obtaining technical support services over a network
    Patent number: 7933815
    Abstract: A system and method for obtaining technical support services over a network. A registered seeker of technical support services submits a search request to a task matching server. The search request comprises search criteria for identifying one or more registered providers of technical support services. The task matching server searches a library of provider profiles comprising qualifications of registered providers of technical support services and provides the seeker a list of registered providers meeting the search criteria. The seeker selects a registered provider from the list. The task matching server facilitates the exchange of communications between the seeker and the selected provider. The selected provider sends a quotation for technical support services to the seeker. The quotation comprises service terms under which the selected provider is willing to provide the technical support services.
    Type: Grant
    Filed: November 1, 2006
    Date of Patent: April 26, 2011
    Assignee: Intellifix (UK) Limited
    Inventors: Ian Austin Hutty, Michael Barnett, James Duncan Waltham
  • System and method for obtaining technical support services over a network
    Publication number: 20080103869
    Abstract: A system and method for obtaining technical support services over a network. A registered seeker of technical support services submits a search request to a task matching server. The search request comprises search criteria for identifying one or more registered providers of technical support services. The task matching server searches a library of provider profiles comprising qualifications of registered providers of technical support services and provides the seeker a list of registered providers meeting the search criteria. The seeker selects a registered provider from the list. The task matching server facilitates the exchange of communications between the seeker and the selected provider. The selected provider sends a quotation for technical support services to the seeker. The quotation comprises service terms under which the selected provider is willing to provide the technical support services.
    Type: Application
    Filed: November 1, 2006
    Publication date: May 1, 2008
    Inventors: Ian Austin Hutty, Michael Barnett, James Duncan Waltham