Patents by Inventor Ian Linsdell
Ian Linsdell has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10685657Abstract: Systems and methods for analyzing digital recordings of the human voice in order to find characteristics unique to an individual. A biometrics engine may use an analytics service in a contact center to supply audio streams based on configured rules and providers for biometric detection. The analytics service may provide call audio data and attributes to connected engines based on a provider-set of selection rules. The connected providers send call audio data and attributes through the analytics service. The engines are notified when a new call is available for processing and can then retrieve chunks of audio data and call attributes by polling an analytics service interface. A mathematical model of the human vocal tract in the call audio data is created and/or matched against existing models. The result is analogous to a fingerprint, i.e., a pattern unique to an individual to within some level of probability.Type: GrantFiled: February 15, 2019Date of Patent: June 16, 2020Assignee: VERINT AMERICAS INCInventors: Jamie Richard Williams, Robert John Barnes, Ian Linsdell, Scott M. Bluman
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Publication number: 20190348049Abstract: Systems and methods for analyzing digital recordings of the human voice in order to find characteristics unique to an individual. A biometrics engine may use an analytics service in a contact center to supply audio streams based on configured rules and providers for biometric detection. The analytics service may provide call audio data and attributes to connected engines based on a provider-set of selection rules. The connected providers send call audio data and attributes through the analytics service. The engines are notified when a new call is available for processing and can then retrieve chunks of audio data and call attributes by polling an analytics service interface. A mathematical model of the human vocal tract in the call audio data is created and/or matched against existing models. The result is analogous to a fingerprint, i.e., a pattern unique to an individual to within some level of probability.Type: ApplicationFiled: February 15, 2019Publication date: November 14, 2019Inventors: Jamie Richard Williams, Robert John Barnes, Ian Linsdell, Scott M. Bluman
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Patent number: 10210870Abstract: Systems and methods for analyzing digital recordings of the human voice in order to find characteristics unique to an individual. A biometrics engine may use an analytics service in a contact center to supply audio streams based on configured rules and providers for biometric detection. The analytics service may provide call audio data and attributes to connected engines based on a provider-set of selection rules. The connected providers send call audio data and attributes through the analytics service. The engines are notified when a new call is available for processing and can then retrieve chunks of audio data and call attributes by polling an analytics service interface. A mathematical model of the human vocal tract in the call audio data is created and/or matched against existing models. The result is analogous to a fingerprint, i.e., a pattern unique to an individual to within some level of probability.Type: GrantFiled: November 29, 2017Date of Patent: February 19, 2019Assignee: VERINT AMERICAS INC.Inventors: Jamie Richard Williams, Robert John Barnes, Ian Linsdell, Scott M. Bluman
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Publication number: 20180190296Abstract: Systems and methods for analyzing digital recordings of the human voice in order to find characteristics unique to an individual. A biometrics engine may use an analytics service in a contact center to supply audio streams based on configured rules and providers for biometric detection. The analytics service may provide call audio data and attributes to connected engines based on a provider-set of selection rules. The connected providers send call audio data and attributes through the analytics service. The engines are notified when a new call is available for processing and can then retrieve chunks of audio data and call attributes by polling an analytics service interface. A mathematical model of the human vocal tract in the call audio data is created and/or matched against existing models. The result is analogous to a fingerprint, i.e., a pattern unique to an individual to within some level of probability.Type: ApplicationFiled: November 29, 2017Publication date: July 5, 2018Inventors: Jamie Richard Williams, Robert John Barnes, Ian Linsdell, Scott M. Bluman
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Patent number: 9858931Abstract: Systems and methods for analyzing digital recordings of the human voice in order to find characteristics unique to an individual. A biometrics engine may use an analytics service in a contact center to supply audio streams based on configured rules and providers for biometric detection. The analytics service may provide call audio data and attributes to connected engines based on a provider-set of selection rules. The connected providers send call audio data and attributes through the analytics service. The engines are notified when a new call is available for processing and can then retrieve chunks of audio data and call attributes by polling an analytics service interface. A mathematical model of the human vocal tract in the call audio data is created and/or matched against existing models. The result is analogous to a fingerprint, i.e., a pattern unique to an individual to within some level of probability.Type: GrantFiled: May 23, 2016Date of Patent: January 2, 2018Assignee: VERINT AMERICAS INC.Inventors: Jamie Richard Williams, Robert John Barnes, Ian Linsdell, Scott M. Bluman
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Publication number: 20160343375Abstract: Systems and methods for analyzing digital recordings of the human voice in order to find characteristics unique to an individual. A biometrics engine may use an analytics service in a contact center to supply audio streams based on configured rules and providers for biometric detection. The analytics service may provide call audio data and attributes to connected engines based on a provider-set of selection rules. The connected providers send call audio data and attributes through the analytics service. The engines are notified when a new call is available for processing and can then retrieve chunks of audio data and call attributes by polling an analytics service interface. A mathematical model of the human vocal tract in the call audio data is created and/or matched against existing models. The result is analogous to a fingerprint, i.e., a pattern unique to an individual to within some level of probability.Type: ApplicationFiled: May 23, 2016Publication date: November 24, 2016Inventors: Jamie Richard Williams, Robert John Barnes, Ian Linsdell, Scott M. Bluman
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Patent number: 9349373Abstract: Systems and methods for analyzing digital recordings of the human voice in order to find characteristics unique to an individual. A biometrics engine may use an analytics service in a contact center to supply audio streams based on configured rules and providers for biometric detection. The analytics service may provide call audio data and attributes to connected engines based on a provider-set of selection rules. The connected providers send call audio data and attributes through the analytics service. The engines are notified when a new call is available for processing and can then retrieve chunks of audio data and call attributes by polling an analytics service interface. A mathematical model of the human vocal tract in the call audio data is created and/or matched against existing models. The result is analogous to a fingerprint, i.e., a pattern unique to an individual to within some level of probability.Type: GrantFiled: March 14, 2014Date of Patent: May 24, 2016Assignee: VERINT AMERICAS INC.Inventors: Jamie Richard Williams, Robert John Barnes, Ian Linsdell, Scott M. Bluman
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Patent number: 9237232Abstract: Systems and methods for analyzing digital recordings of the human voice in order to find characteristics unique to an individual. A biometrics engine may use an analytics service in a contact center to supply audio streams based on configured rules and providers for biometric detection. The analytics service may provide call audio data and attributes to connected engines based on a provider-set of selection rules. The connected providers send call audio data and attributes through the analytics service. The engines are notified when a new call is available for processing and can then retrieve chunks of audio data and call attributes by polling an analytics service interface. A mathematical model of the human vocal tract in the call audio data is created and/or matched against existing models. The result is analogous to a fingerprint, i.e., a pattern unique to an individual to within some level of probability.Type: GrantFiled: March 14, 2014Date of Patent: January 12, 2016Assignee: VERINT AMERICAS INC.Inventors: Jamie Richard Williams, Robert John Barnes, Ian Linsdell, Scott M. Bluman
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Publication number: 20090016501Abstract: An exemplary embodiment of the invention may include a system, a method and/or a computer program product for enabling detecting the off-hook status of a telephony device, including, e.g., but not limited to, monitoring an earpiece channel of the telephony device to detect an earpiece audio signal associated with a telephone call; initiating a recording of the telephone call upon detecting said earpiece audio signal on the earpiece channel; injecting a signal having a predetermined frequency into a microphone channel of the telephony device; and terminating said recording if the injected signal is not detected in a sidetone on the earpiece channel.Type: ApplicationFiled: July 13, 2007Publication date: January 15, 2009Applicant: Recordant, Inc.Inventors: John May, Ian Linsdell, Brian Boyer