Patents by Inventor Ian Ragsdale

Ian Ragsdale has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20190394158
    Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.
    Type: Application
    Filed: September 5, 2019
    Publication date: December 26, 2019
    Inventors: Ian Ragsdale, Adam Cianfichi, Neal Foster, Marshall Anne Busbee, Dan Zeck, Rob Worsnop, Anthony Kueh, Andrew Eye
  • Patent number: 10484324
    Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.
    Type: Grant
    Filed: December 6, 2016
    Date of Patent: November 19, 2019
    Assignee: VMware, Inc.
    Inventors: Ian Ragsdale, Adam Cianfichi, Neal Foster, Marshall Anne Busbee, Dan Zeck, Rob Worsnop, Anthony Kueh, Andrew Eye
  • Publication number: 20190281087
    Abstract: Examples described herein include systems and methods for providing secure access to an email server. A gateway server can receive a request for email notification information from a notification server and parse the request to identify at least one user device associated with the request. The gateway server can then determine whether the identified devices comply with any applicable compliance rules, for example by requesting a compliance status from a management server at which the identified devices are enrolled. If at least one of the identified devices is in compliance, the gateway can pass the request through to the email server. The gateway can then receive a response from the email server and provide it to the notification server.
    Type: Application
    Filed: March 7, 2018
    Publication date: September 12, 2019
    Inventors: Ruben Nieves, Ian Ragsdale, Evan Hurst, Martin Kniffin, Manish Kumar
  • Publication number: 20190213553
    Abstract: Examples described herein include systems and methods for providing push notifications to a third-party application executing on a client device. An example can include encrypting user credentials, generating a callback Uniform Resource Locator (“URL”) with at least a portion of the encrypted credentials embedded into the URL, and requesting notifications from an email service to be provided at the callback URL. Upon receiving a notification at the callback URL, a system component can decrypt the credentials within the URL using a private key and log into the email account using those decrypted credentials. The system component can then generate a push notification based on any changes found in the email account and cause the notification to be delivered to the third-party application on the client device.
    Type: Application
    Filed: January 10, 2018
    Publication date: July 11, 2019
    Inventors: Ian Ragsdale, Neal Foster, Evan Hurst, Ruben Nieves
  • Publication number: 20190215291
    Abstract: Examples described herein include systems and methods for providing push notifications to a third-party application executing on a client device. An example can include encrypting user credentials, generating a callback Uniform Resource Locator (“URL”) with at least a portion of the encrypted credentials embedded into the URL, and requesting notifications from an email service to be provided at the callback URL. Upon receiving a notification at the callback URL, a system component can decrypt the credentials within the URL using a private key and log into the email account using those decrypted credentials. The system component can then generate a push notification based on any changes found in the email account and cause the notification to be delivered to the third-party application on the client device.
    Type: Application
    Filed: January 10, 2018
    Publication date: July 11, 2019
    Inventors: Ian Ragsdale, Neal Foster, Evan Hurst, Ruben Nieves
  • Publication number: 20190215375
    Abstract: Examples described herein include systems and methods for providing push notifications to a third-party application executing on a client device. An example can include encrypting user credentials, generating a callback Uniform Resource Locator (“URL”) with at least a portion of the encrypted credentials embedded into the URL, and requesting notifications from an email service to be provided at the callback URL. Upon receiving a notification at the callback URL, a system component can decrypt the credentials within the URL using a private key and log into the email account using those decrypted credentials. The system component can then generate a push notification based on any changes found in the email account and cause the notification to be delivered to the third-party application on the client device.
    Type: Application
    Filed: January 29, 2018
    Publication date: July 11, 2019
    Inventors: Ian Ragsdale, Ruben Nieves, Ashish Agrawal, Santhosh Chandrashekarappa, Nikhil Jere, Saurabh Agrawal
  • Publication number: 20190215374
    Abstract: Examples described herein include systems and methods for providing push notifications to a third-party application executing on a client device. An example can include encrypting user credentials, generating a callback Uniform Resource Locator (“URL”) with at least a portion of the encrypted credentials embedded into the URL, and requesting notifications from an email service to be provided at the callback URL. Upon receiving a notification at the callback URL, a system component can decrypt the credentials within the URL using a private key and log into the email account using those decrypted credentials. The system component can then generate a push notification based on any changes found in the email account and cause the notification to be delivered to the third-party application on the client device.
    Type: Application
    Filed: January 10, 2018
    Publication date: July 11, 2019
    Inventors: Ian Ragsdale, Neal Foster, Evan Hurst, Ruben Nieves
  • Publication number: 20190108200
    Abstract: Various examples for providing for the secure view of content on devices are disclosed. In one example, a content modification service, such as an email modification service, can access a document from a server destined for a client device and generate a modified form of the document by adjusting a visual setting associated with a display of the content that affects an ability to view the content from an area beyond a predetermined range. The content modification service or a client application can selectively provide the document or the modified version of the document in a display of the client device based on a setting of the client device, a device profile, or compliance rules specified by an administrator of a management service.
    Type: Application
    Filed: November 30, 2017
    Publication date: April 11, 2019
    Inventors: RAMANANDAN NAMBANNOR KUNNATH, DAN ZECK, IAN RAGSDALE
  • Publication number: 20180097768
    Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.
    Type: Application
    Filed: January 26, 2017
    Publication date: April 5, 2018
    Inventors: Ian Ragsdale, Adam Cianfichi, Neal Foster, Marshall Anne Busbee, Dan Zeck, Rob Worsnop, Anthony Kueh, Andrew Eye
  • Publication number: 20180097767
    Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.
    Type: Application
    Filed: December 6, 2016
    Publication date: April 5, 2018
    Inventors: Ian Ragsdale, Adam Cianfichi, Neal Foster, Marshall Anne Busbee, Dan Zeck, Rob Worsnop, Anthony Kueh, Andrew Eye