Abstract: Methods, systems, and computer programs are presented for facilitating user engagement with a bot. One example method includes receiving user input indicative of a user activity. Responsive to the user input, a first server accesses a sequence specification for implementing the user activity. The sequence specification comprises a sequence of interactions with a plurality of service servers. The first server executes the sequence specification by invoking the plurality of service servers to provide services to implement the user activity in accordance with the sequence of interactions specified by the sequence specification.

Abstract: The disclosed computer-implemented method may include instant and optimized matching of transportation requesters with transportation providers by precomputing and caching evaluations of matching schemes between existing requests and available providers, where each of the matching schemes excludes one of the available providers. The possibility of matching any new request to a given provider may then be evaluated according to the cached results of the matching scheme that excluded that provider along with an evaluation of matching the new request to the provider, which may be a computationally easy problem. Thus, the new request may be matched to a provider instantly without waiting for the next iteration of solving the global matching problem. Matching requestors and providers in this way may also improve the accuracy of estimated time of arrival information provided to requestors. Various other methods, systems, and computer-readable media are also disclosed.

Abstract: The present application discloses an improved transportation matching system, and corresponding methods and computer-readable media. According to disclosed embodiments, a transportation matching system receives session information from a requestor computing device in response to one or more session events. The system utilizes the received session information to determine a likelihood that the associated session on the requestor computing device will result in a transportation request. If the determined likelihood is above a threshold amount, the system generates an upfront dispatch that matches the associated session to a provider computing device. The system then reserves the provider computing device and generates a predicted dispatch for the reserved provider computing device.

Abstract: The present application discloses an improved transportation matching system, and corresponding methods and computer-readable media. According to disclosed embodiments, a transportation matching system receives session information from a requestor computing device in response to one or more session events. The system utilizes the received session information to determine a likelihood that the associated session on the requestor computing device will result in a transportation request. If the determined likelihood is above a threshold amount, the system generates an upfront dispatch that matches the associated session to a provider computing device. The system then reserves the provider computing device and generates a predicted dispatch for the reserved provider computing device.

Abstract: The disclosed computer-implemented method may include instant and optimized matching of transportation requesters with transportation providers by precomputing and caching evaluations of matching schemes between existing requests and available providers, where each of the matching schemes excludes one of the available providers. The possibility of matching any new request to a given provider may then be evaluated according to the cached results of the matching scheme that excluded that provider along with an evaluation of matching the new request to the provider, which may be a computationally easy problem. Thus, the new request may be matched to a provider instantly without waiting for the next iteration of solving the global matching problem. Matching requestors and providers in this way may also improve the accuracy of estimated time of arrival information provided to requestors. Various other methods, systems, and computer-readable media are also disclosed.

Abstract: Methods, systems, and computer programs are presented for facilitating user engagement with a bot. One example method includes receiving user input indicative of a user activity. Responsive to the user input, a first server accesses a sequence specification for implementing the user activity. The sequence specification comprises a sequence of interactions with a plurality of service servers. The first server executes the sequence specification by invoking the plurality of service servers to provide services to implement the user activity in accordance with the sequence of interactions specified by the sequence specification.

Abstract: Methods, systems, and computer programs are presented for facilitating user engagement with a bot. One example method includes receiving, by a dialogue manager server, a sequence specification for a user activity that identifies a type of interaction between a user and a network service, the sequence specification including instructions for implementing a trigger action in the event of a negative user input into the bot. The negative user input in the sequence of interactions is detected and the trigger action is implemented in response to detecting the negative user input.

Abstract: The disclosed computer-implemented method may include instant and optimized matching of transportation requesters with transportation providers by precomputing and caching evaluations of matching schemes between existing requests and available providers, where each of the matching schemes excludes one of the available providers. The possibility of matching any new request to a given provider may then be evaluated according to the cached results of the matching scheme that excluded that provider along with an evaluation of matching the new request to the provider, which may be a computationally easy problem. Thus, the new request may be matched to a provider instantly without waiting for the next iteration of solving the global matching problem. Matching requestors and providers in this way may also improve the accuracy of estimated time of arrival information provided to requestors. Various other methods, systems, and computer-readable media are also disclosed.

Abstract: The present application discloses an improved transportation matching system, and corresponding methods and computer-readable media. According to disclosed embodiments, a transportation matching system receives session information from a requestor computing device in response to one or more session events. The system utilizes the received session information to determine a likelihood that the associated session on the requestor computing device will result in a transportation request. If the determined likelihood is above a threshold amount, the system generates an upfront dispatch that matches the associated session to a provider computing device. The system then reserves the provider computing device and generates a predicted dispatch for the reserved provider computing device.

Abstract: Methods, systems, and computer programs are presented for facilitating user engagement with a bot. One example method includes receiving, by a dialogue manager server, a sequence specification for a user activity that identifies a type of interaction between a user and a network service, the sequence specification including instructions for implementing a trigger action in the event of a negative user input into the bot. The negative user input in the sequence of interactions is detected and the trigger action is implemented in response to detecting the negative user input.