Patents by Inventor Ido Shapira

Ido Shapira has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10692501
    Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.
    Type: Grant
    Filed: October 7, 2019
    Date of Patent: June 23, 2020
    Assignee: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Patent number: 10650826
    Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.
    Type: Grant
    Filed: October 7, 2019
    Date of Patent: May 12, 2020
    Assignee: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Publication number: 20200111495
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Application
    Filed: December 4, 2019
    Publication date: April 9, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Publication number: 20200105279
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Application
    Filed: December 4, 2019
    Publication date: April 2, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Publication number: 20200105277
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. At least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcribed customer service interaction.
    Type: Application
    Filed: December 4, 2019
    Publication date: April 2, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Publication number: 20200105280
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Application
    Filed: December 4, 2019
    Publication date: April 2, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Publication number: 20200105275
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Application
    Filed: December 4, 2019
    Publication date: April 2, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Publication number: 20200105278
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Application
    Filed: December 4, 2019
    Publication date: April 2, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Publication number: 20200105276
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Application
    Filed: December 4, 2019
    Publication date: April 2, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Patent number: 10593332
    Abstract: Systems and methods diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Grant
    Filed: September 11, 2019
    Date of Patent: March 17, 2020
    Assignee: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Publication number: 20200043501
    Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.
    Type: Application
    Filed: October 7, 2019
    Publication date: February 6, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Publication number: 20200035246
    Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.
    Type: Application
    Filed: October 7, 2019
    Publication date: January 30, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Publication number: 20200035245
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Application
    Filed: September 30, 2019
    Publication date: January 30, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Publication number: 20200005796
    Abstract: Systems and methods diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Application
    Filed: September 11, 2019
    Publication date: January 2, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Patent number: 10522152
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Grant
    Filed: October 25, 2018
    Date of Patent: December 31, 2019
    Assignee: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Patent number: 10522153
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Grant
    Filed: October 25, 2018
    Date of Patent: December 31, 2019
    Assignee: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Patent number: 10446156
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Grant
    Filed: October 25, 2018
    Date of Patent: October 15, 2019
    Assignee: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Patent number: 10438592
    Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.
    Type: Grant
    Filed: October 25, 2018
    Date of Patent: October 8, 2019
    Assignee: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
  • Patent number: 10366693
    Abstract: Disclosed herein are methods of diarizing audio data using first-pass blind diarization and second-pass blind diarization that generate speaker statistical models, wherein the first pass-blind diarization is on a per-frame basis and the second pass-blind diarization is on a per-word basis, and methods of creating acoustic signatures for a common speaker based only on the statistical models of the speakers in each audio session.
    Type: Grant
    Filed: January 22, 2018
    Date of Patent: July 30, 2019
    Assignee: Verint Systems LTD.
    Inventors: Alex Gorodetski, Ido Shapira, Ron Wein, Oana Sidi
  • Publication number: 20190066690
    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
    Type: Application
    Filed: October 25, 2018
    Publication date: February 28, 2019
    Applicant: Verint Systems Ltd.
    Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss