Abstract: A technique for management of workflow configurations is disclosed. In an embodiment, an update in a workflow configuration is received. Further, a list of transactions in a workflow at multiple levels are fetched upon receiving the update in the workflow configuration, the workflow includes the list of transactions and a list of stakeholders associated with the list of transactions. Furthermore, a plurality of clauses at each of the multiple levels are executed to determine a set of eligible stakeholders for performing the list of transactions and corresponding actions. Each of the plurality of clauses are decision control points configured at each of the multiple levels. Moreover, the list of stakeholders and corresponding actions for each of the list of transactions at the multiple levels are dynamically updated based on the set of eligible stakeholders for performing the list of transactions and corresponding actions.

Abstract: A method and system for executing a transaction request using a communication channel such as SMS or email has been described. The disclosure provides a proactive/reactive smart response processing system/framework for providing capability to a user to take action from any channel other than desktop. This system takes care of authentication as well by generating a unique key Reply Capture ID Code (RCID) and incorporating it as part of response thus ensuring that the action is being taken from authentic source. The RCID based logic lets each user to be authenticated and at the same time acts a portable token for the transactional request. The invention creates a generic methodology by which responses to communications can be captured and processed via a centralized ERP system.

Abstract: A method and system for executing a transaction request using a communication channel such as SMS or email has been described. The disclosure provides a proactive/reactive smart response processing system/framework for providing capability to a user to take action from any channel other than desktop. This system takes care of authentication as well by generating a unique key Reply Capture ID Code (RCID) and incorporating it as part of response thus ensuring that the action is being taken from authentic source. The RCID based logic lets each user to be authenticated and at the same time acts a portable token for the transactional request. The invention creates a generic methodology by which responses to communications can be captured and processed via a centralized ERP system.

Abstract: A technique for management of workflow configurations is disclosed. In an embodiment, an update in a workflow configuration is received. Further, a list of transactions in a workflow at multiple levels are fetched upon receiving the update in the workflow configuration, the workflow includes the list of transactions and a list of stakeholders associated with the list of transactions. Furthermore, a plurality of clauses at each of the multiple levels are executed to determine a set of eligible stakeholders for performing the list of transactions and corresponding actions. Each of the plurality of clauses are decision control points configured at each of the multiple levels. Moreover, the list of stakeholders and corresponding actions for each of the list of transactions at the multiple levels are dynamically updated based on the set of eligible stakeholders for performing the list of transactions and corresponding actions.