Abstract: Consumer access to service and/or goods providers is provided while avoiding expending consumer and service provider resources and time to place and order with a live service and/or goods provider representative. The present invention uses ubiquitous devices and networks, such as mobile communications devices and networks, that are fast, convenient and consumer-friendly. Furthermore, consumers can obtain information related to a commercial entity based on a geographic location of the user or on an image of the commercial entity captured by a mobile communication device of the user.