Abstract: A system and method for processing electronic mails (emails) in a high volume shared services environment for initiating and processing transactions are disclosed. In one embodiment, business data is extracted by parsing data in a received email. Further, associated one or more business processes are determined based on the extracted business data. Furthermore, associated one or more business process transactions are initiated based on the determined one or more business processes. In addition, the one or more business process transactions are routed to the associated one or more business process transaction queues. Moreover, the routed one or more business process transactions are executed.