Abstract: In one embodiment, a system includes an automatic speech recognition (ASR) module, a natural-language understanding (NLU) module, a dialog manager, one or more agents, an arbitrator, a delivery system, one or more processors, and a non-transitory memory coupled to the processors comprising instructions executable by the processors, the processors operable when executing the instructions to receive a user input, process the user input using the ASR module, the NLU module, the dialog manager, one or more of the agents, the arbitrator, and the delivery system, and provide a response to the user input.

Abstract: A system for answering user questions can provide answers from a knowledge base that stores question/answer pairs. These pairs can be associated with characteristics of the asking user so that, when subsequent users ask similar questions, answers can be selected that have been identified as most relevant to that type of user. The question/answer pairs in the knowledge base can be identified from social media posts where the original post contains a question and one or more comments on the post provide an answer. Posts can be identified as containing a question using a question classification model. A post comment can be identified as an answer based on: whether the question poster responded positively to the comment, whether the comment has similar keywords to the question, whether the comment has the characteristics of an answer, and how often a similar answer has been provided for similar questions.

Abstract: In one embodiment, a method includes identifying a plurality of dyslexic users on an online social network. The plurality of dyslexic users may be identified based on content objects posted by these users over a particular time period, where the content objects may include one or more of word-level errors or sentence-level errors. A machine-learning model may be trained for text correction using a corpus of social network data, which may include at least the content objects with one or more of word-level errors or sentence-level errors, and a corresponding set of corrected content objects. A text string including one or more errors may be received from a client system associated with a first user. The text string may be transformed into a vector representation using an encoder of the machine-learning model. A corrected text string may be generated from the vector representation using a decoder of the machine-learning model.

Abstract: In one embodiment, a method includes identifying a plurality of dyslexic users on an online social network. The plurality of dyslexic users may be identified based on content objects posted by these users over a particular time period, where the content objects may include one or more of word-level errors or sentence-level errors. A machine-learning model may be trained for text correction using a corpus of social network data, which may include at least the content objects with one or more of word-level errors or sentence-level errors, and a corresponding set of corrected content objects. A text string including one or more errors may be received from a client system associated with a first user. The text string may be transformed into a vector representation using an encoder of the machine-learning model. A corrected text string may be generated from the vector representation using a decoder of the machine-learning model.