Abstract: The subject invention pertains to a centralized key performance indicator (KPI) framework and systems and methods of utilization. In particular, KPIs can be defined and centrally stored as data or metadata in a data store. Systems and methods are provided to enable, among other things, KPI definition, storage, identification of defined or available KPIs, and interaction with the KPIs. For instance, an interface is provided to allow KPI data to be requested and retrieved from a source such as a database. A generic application program or users thereof can then interact with and display KPI data without knowing anything a priori about the stored data or the structure thereof.

Abstract: A simple interface may be provided that enables the user to define parameters for aggregation of a semi-additive measure. The interface may enable the user to designate a measure as a semi-additive measure and to pair the measure with an additive aggregation function. The interface may also enable the user to select non-additive dimensions and to pair each non-additive dimension with a corresponding aggregation function. One such aggregation function is a by account aggregation function, which enables each account in an account dimension to be aggregated across a corresponding non-additive dimension according to an associated account type.