Patents by Inventor Irving Lin

Irving Lin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Dynamic determination of agent knowledge
    Patent number: 11537908
    Abstract: Provided are systems and methods for dynamically determining a discipline-specific knowledge value of an agent. In one example, the method may include receiving from an agent, via a computing device, a formulation of content that corresponds to an inquiry, determining a knowledge value for the agent based on one or more of the content and a property of the inquiry with respect to a dynamically defined solution to the inquiry, and storing the determined knowledge value of the agent within a storage device.
    Type: Grant
    Filed: December 16, 2019
    Date of Patent: December 27, 2022
    Assignee: HUMAN DX, LTD
    Inventors: Jayanth Komarneni, Irving Lin
  • DYNAMIC DETERMINATION OF AGENT KNOWLEDGE
    Publication number: 20200193310
    Abstract: Provided are systems and methods for dynamically determining a discipline-specific knowledge value of an agent. In one example, the method may include receiving from an agent, via a computing device, a formulation of content that corresponds to an inquiry, determining a knowledge value for the agent based on one or more of the content and a property of the inquiry with respect to a dynamically defined solution to the inquiry, and storing the determined knowledge value of the agent within a storage device.
    Type: Application
    Filed: December 16, 2019
    Publication date: June 18, 2020
    Inventors: Jayanth Komarneni, Irving Lin