Abstract: A service model of resources is created and the resources are mapped to a plurality of templates. The service model represents real-time characteristics of resources for an enterprise. Rule-based Key Performance Indicators (KPIs) are then configured on the templates and thereby applied to the depicted resources, and the overall health of the system that utilizes the depicted resources depicted is determined. These KPI's can be chained in a way that allows the user a large amount of flexibility to report the metrics most relevant to the health of the business.

Abstract: A computer implemented method of adjusting a monitoring system having data collection nodes with instances of templates for collecting data according to data collection rules includes receiving a data propagation path specifying a hierarchy for at least a portion of the templates, the hierarchy specifying a child template, parent templates for the child template, and an order for the parent templates. The method also includes specifying an event data collection rule for the first child template and configuring parent data collection rules for the parent templates accordingly. The parent data collection rules include a data retrieval rule for retrieving event data associated with the event data collection rule or a data aggregation rule for combining the event data associated with the event data collection rule and multiple instances of the child template. The method also includes updating the instances in the data collection nodes.

Abstract: A computer implemented method of adjusting a monitoring system having data collection nodes with instances of templates for collecting data according to data collection rules includes receiving a data propagation path specifying a hierarchy for at least a portion of the templates, the hierarchy specifying a child template, parent templates for the child template, and an order for the parent templates. The method also includes specifying an event data collection rule for the first child template and configuring parent data collection rules for the parent templates accordingly. The parent data collection rules include a data retrieval rule for retrieving event data associated with the event data collection rule or a data aggregation rule for combining the event data associated with the event data collection rule and multiple instances of the child template. The method also includes updating the instances in the data collection nodes.

Abstract: A service model of resources is created and the resources are mapped to a plurality of templates. The service model represents real-time characteristics of resources for an enterprise. Rule-based Key Performance Indicators (KPIs) are then configured on the templates and thereby applied to the depicted resources, and the overall health of the system that utilizes the depicted resources depicted is determined. These KPI's can be chained in a way that allows the user a large amount of flexibility to report the metrics most relevant to the health of the business.

Abstract: A service model of resources is dynamically created from a selected service model template. A user-input or incoming event selects one of multiple pre-defined service model templates for construction of a selected service model. The selected service model represents real-time characteristics of resources for an enterprise. External data sources, which are used to describe the real-time characteristics of the depicted resources, are then identified, and the service model is constructed using the identified external data sources.