Patents by Inventor Isao Uchida JONAS

Isao Uchida JONAS has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240046374
    Abstract: Systems, media, and methods for automated response to social queries comprising: monitoring queries from users, each query submitted to a vendor via an interactive chat feature of an external electronic communication platform, monitoring human responses to the queries, monitoring subsequent communications conducted via the electronic communication platform until each query is resolved; applying a first machine learning algorithm to the monitored communications to identify a query susceptible to response automation; applying a second machine learning algorithm to the query susceptible to response automation to identify one or more responses likely to resolve the query; and either i) notifying a human to respond to the query susceptible to response automation with the one or more responses likely to resolve the query, or ii) instantiating an autonomous software agent configured to respond to the query susceptible to response automation with the one or more responses likely to resolve the query.
    Type: Application
    Filed: June 7, 2023
    Publication date: February 8, 2024
    Applicant: LIVEPERSON, INC.
    Inventors: Andrew Thomas BUSEY, Anthony Dan CHEN, Isao Uchida JONAS, Douglas James DANIELS, JR., Benjamin Edward LAMM
  • Patent number: 11710194
    Abstract: Systems, media, and methods for automated response to social queries comprising: monitoring queries from users, each query submitted to a vendor via an interactive chat feature of an external electronic communication platform, monitoring human responses to the queries, monitoring subsequent communications conducted via the electronic communication platform until each query is resolved; applying a first machine learning algorithm to the monitored communications to identify a query susceptible to response automation; applying a second machine learning algorithm to the query susceptible to response automation to identify one or more responses likely to resolve the query; and either i) notifying a human to respond to the query susceptible to response automation with the one or more responses likely to resolve the query, or ii) instantiating an autonomous software agent configured to respond to the query susceptible to response automation with the one or more responses likely to resolve the query.
    Type: Grant
    Filed: August 30, 2017
    Date of Patent: July 25, 2023
    Assignee: LIVEPERSON, INC.
    Inventors: Andrew Thomas Busey, Anthony Dan Chen, Isao Uchida Jonas, Douglas James Daniels, Jr., Benjamin Edward Lamm
  • Publication number: 20190043086
    Abstract: Disclosed herein are platforms, systems, media, and methods for automatic, long-term, multi-stage user engagement that facilitate repeated user interaction and user acquisition from the provision of a single link to content, which is a significant deviation from the traditional operation of links on the web and in mobile environments.
    Type: Application
    Filed: August 3, 2018
    Publication date: February 7, 2019
    Inventors: Andrew Thomas BUSEY, Anthony Dan CHEN, Isao Uchida JONAS, Douglas James DANIELS, JR., Benjamin Edward LAMM
  • Patent number: 10171859
    Abstract: Described are platforms, systems, applications, and methods for algorithmically updating a user configured watchlist or wishlist based on activity of social network connections including: adding an item to a watchlist, consuming or acquiring an item, rating an item, recommending an item, and discussing an item, as well as aggregated activity of a community or population of users within the social network.
    Type: Grant
    Filed: May 31, 2016
    Date of Patent: January 1, 2019
    Assignee: BLAB VENTURES LLC
    Inventors: Andrew Thomas Busey, Anthony Dan Chen, Isao Uchida Jonas, Douglas James Daniels, Jr., Benjamin Edward Lamm
  • Publication number: 20170364593
    Abstract: Systems, media, and methods for automated response to social queries comprising: monitoring queries from users, each query submitted to a vendor via an interactive chat feature of an external electronic communication platform, monitoring human responses to the queries, monitoring subsequent communications conducted via the electronic communication platform until each query is resolved; applying a first machine learning algorithm to the monitored communications to identify a query susceptible to response automation; applying a second machine learning algorithm to the query susceptible to response automation to identify one or more responses likely to resolve the query; and either i) notifying a human to respond to the query susceptible to response automation with the one or more responses likely to resolve the query, or ii) instantiating an autonomous software agent configured to respond to the query susceptible to response automation with the one or more responses likely to resolve the query.
    Type: Application
    Filed: August 30, 2017
    Publication date: December 21, 2017
    Inventors: Andrew Thomas BUSEY, Anthony Dan CHEN, Isao Uchida JONAS, Douglas James DANIELS, JR., Benjamin Edward LAMM
  • Patent number: 9785715
    Abstract: Systems, media, and methods for automated response to social queries comprising: monitoring queries from users, each query submitted to a vendor via an interactive chat feature of an external electronic communication platform, monitoring human responses to the queries, monitoring subsequent communications conducted via the electronic communication platform until each query is resolved; applying a first machine learning algorithm to the monitored communications to identify a query susceptible to response automation; applying a second machine learning algorithm to the query susceptible to response automation to identify one or more responses likely to resolve the query; and either i) notifying a human to respond to the query susceptible to response automation with the one or more responses likely to resolve the query, or ii) instantiating an autonomous software agent configured to respond to the query susceptible to response automation with the one or more responses likely to resolve the query.
    Type: Grant
    Filed: April 28, 2017
    Date of Patent: October 10, 2017
    Assignee: CONVERSABLE, INC.
    Inventors: Andrew Thomas Busey, Anthony Dan Chen, Isao Uchida Jonas, Douglas James Daniels, Jr., Benjamin Edward Lamm
  • Patent number: 9558244
    Abstract: Computer-implemented systems, methods, and media for making a recommendation or a non-recommendation to a user comprising: a software module configured to calculate a social distance between a first and a second user; a software module configured to allow the first and the second user to rate a plurality of items using a gamified rating model; a software module configured to analyze a degree of similarity between the first and the second user based on the ratings of the plurality of items by the first and the second user; a software module configured to make a recommendation or a non-recommendation to the first user based on the social distance and the degree of similarity between the first and the second user, and the ratings of the plurality of items; and a software module configured to present the recommendation or non-recommendation in a manner that comprises a ranked list.
    Type: Grant
    Filed: October 21, 2015
    Date of Patent: January 31, 2017
    Assignee: CONVERSABLE, INC.
    Inventors: Andrew Thomas Busey, Anthony Dan Chen, Isao Uchida Jonas, Douglas James Daniels, Jr., Benjamin Edward Lamm
  • Publication number: 20160360253
    Abstract: Described are platforms, systems, applications, and methods for algorithmically updating a user configured watchlist or wishlist based on activity of social network connections including: adding an item to a watchlist, consuming or acquiring an item, rating an item, recommending an item, and discussing an item, as well as aggregated activity of a community or population of users within the social network.
    Type: Application
    Filed: May 31, 2016
    Publication date: December 8, 2016
    Inventors: Andrew Thomas BUSEY, Anthony Dan CHEN, Isao Uchida JONAS, Douglas James DANIELS, JR., Benjamin Edward LAMM
  • Publication number: 20160117329
    Abstract: Computer-implemented systems, methods, and media for making a recommendation or a non-recommendation to a user comprising: a software module configured to calculate a social distance between a first and a second user; a software module configured to allow the first and the second user to rate a plurality of items using a gamified rating model; a software module configured to analyze a degree of similarity between the first and the second user based on the ratings of the plurality of items by the first and the second user; a software module configured to make a recommendation or a non-recommendation to the first user based on the social distance and the degree of similarity between the first and the second user, and the ratings of the plurality of items; and a software module configured to present the recommendation or non-recommendation in a manner that comprises a ranked list.
    Type: Application
    Filed: October 21, 2015
    Publication date: April 28, 2016
    Inventors: Andrew Thomas BUSEY, Anthony Dan CHEN, Isao Uchida JONAS, Douglas James DANIELS, JR., Benjamin Edward LAMM