Abstract: Dynamic service-event management methods to implement a dynamic service-event management system. Generally applicable in fields of utility, telecommunication and financial service providers. Therein, events has affect to status or quality of service projecting to service in two steps and using common-format events. In first step, external source originated events (11, 21, 24) are converted in network parser module(s) (1, 2) to a common event-format. In second step, the common format events (12, 22) are processed and their information projected to a service in a service parser module (3). The resulting common format service-event (31) and network events (13, 23) are stored by an alert parser module (4). The stored events are accessible for other connected systems through a database based application programming interface (41). Opening times are effectively handled using opening events (61). A bearer-to-beared object assignment can be handled in two ways.

Abstract: Dynamic service-event management methods to implement a dynamic service-event management system. Generally applicable in fields of utility, telecommunication and financial service providers. Therein, events has affect to status or quality of service projecting to service in two steps and using common-format events. In first step, external source originated events (11, 21, 24) are converted in network parser module(s) (1, 2) to a common event-format. In second step, the common format events (12, 22) are processed and their information projected to a service in a service parser module (3). The resulting common format service-event (31) and network events (13, 23) are stored by an alert parser module (4). The stored events are accessible for other connected systems through a database based application programming interface (41). Opening times are effectively handled using opening events (61). A bearer-to-beared object assignment can be handled in two ways.