Abstract: A desktop agent configured to execute on a computer includes a web-application interface and an agent communication port. The web-application interface receives an application launch request for an emergency service application from a web-based application executing in a browser. The emergency service application has a plurality of application communication ports. The agent communication port transmits a launch message to a selected port of the plurality of application communication ports, the selected port selected based on the application launch request. The agent communication port receives, from the selected port, information collected by the emergency service application responsive to the launch message. The desktop agent is configured to transmit the information collected by the emergency service application to a cloud-based computer aided dispatch system.

Abstract: A data subscription system provides emergency event data to receiving systems. The data subscription system includes an event emitter and a distribution module. The event emitter receives event data describing an event in a computer-aided dispatch (CAD) system; the event is related to an emergency call. The event emitter identifies a subscription subscribed to the event based on a tenant identifier identifying a CAD tenant associated with the event, and adds a data message with the event data to a queue for the identified subscription. The distribution module retrieves the data message from the queue, transforms the data message based on one or more filtering or formatting rules, and transmits the transformed data message to a receiving system associated with the subscription.

Abstract: A data subscription system provides emergency event data to receiving systems. The data subscription system includes an event emitter and a distribution module. The event emitter receives event data describing an event in a computer-aided dispatch (CAD) system; the event is related to an emergency call. The event emitter identifies a subscription subscribed to the event based on a tenant identifier identifying a CAD tenant associated with the event, and adds a data message with the event data to a queue for the identified subscription. The distribution module retrieves the data message from the queue, transforms the data message based on one or more filtering or formatting rules, and transmits the transformed data message to a receiving system associated with the subscription.

Abstract: A data subscription system provides emergency event data to receiving systems. The data subscription system includes an event emitter and a distribution module. The event emitter receives event data describing an event in a computer-aided dispatch (CAD) system; the event is related to an emergency call. The event emitter identifies a subscription subscribed to the event based on a tenant identifier identifying a CAD tenant associated with the event, and adds a data message with the event data to a queue for the identified subscription. The distribution module retrieves the data message from the queue, transforms the data message based on one or more filtering or formatting rules, and transmits the transformed data message to a receiving system associated with the subscription.

Abstract: A secure data broker includes a public network interface, an authorization module, a database interface, and an encryption module. The public network interface is configured to receive a database query and authorization information from a client device over a secure connection and return a response to the database query to the client device over the secure connection. The authorization module is configured to authorize the client device based on the authorization information, which was issued to the client device by the public safety platform. The database interface is configured to submit the database query to a secure database in response to the authorization of the client device and to receive the response to the database query from the secure database. The encryption module is configured to encrypt the response to the database query using a broker key.

Abstract: A desktop agent configured to execute on a computer includes a web-application interface and an agent communication port. The web-application interface receives an application launch request for an emergency service application from a web-based application executing in a browser. The emergency service application has a plurality of application communication ports. The agent communication port transmits a launch message to a selected port of the plurality of application communication ports, the selected port selected based on the application launch request. The agent communication port receives, from the selected port, information collected by the emergency service application responsive to the launch message. The desktop agent is configured to transmit the information collected by the emergency service application to a cloud-based computer aided dispatch system.

Abstract: A secure data broker includes a public network interface, an authorization module, a database interface, and an encryption module. The public network interface is configured to receive a database query and authorization information from a client device over a secure connection and return a response to the database query to the client device over the secure connection. The authorization module is configured to authorize the client device based on the authorization information, which was issued to the client device by the public safety platform. The database interface is configured to submit the database query to a secure database in response to the authorization of the client device and to receive the response to the database query from the secure database. The encryption module is configured to encrypt the response to the database query using a broker key.

Abstract: A data subscription system provides emergency event data to receiving systems. The data subscription system includes an event emitter and a distribution module. The event emitter receives event data describing an event in a computer-aided dispatch (CAD) system; the event is related to an emergency call. The event emitter identifies a subscription subscribed to the event based on a tenant identifier identifying a CAD tenant associated with the event, and adds a data message with the event data to a queue for the identified subscription. The distribution module retrieves the data message from the queue, transforms the data message based on one or more filtering or formatting rules, and transmits the transformed data message to a receiving system associated with the subscription.

Abstract: A desktop agent configured to execute on a computer includes a web-application interface and an agent communication port. The web-application interface receives an application launch request for an emergency service application from a web-based application executing in a browser. The emergency service application has a plurality of application communication ports. The agent communication port transmits a launch message to a selected port of the plurality of application communication ports, the selected port selected based on the application launch request. The agent communication port receives, from the selected port, information collected by the emergency service application responsive to the launch message. The desktop agent is configured to transmit the information collected by the emergency service application to a cloud-based computer aided dispatch system.

Abstract: A data subscription system provides emergency event data to receiving systems. The data subscription system includes an event emitter and a distribution module. The event emitter receives event data describing an event in a computer-aided dispatch (CAD) system; the event is related to an emergency call. The event emitter identifies a subscription subscribed to the event based on a tenant identifier identifying a CAD tenant associated with the event, and adds a data message with the event data to a queue for the identified subscription. The distribution module retrieves the data message from the queue, transforms the data message based on one or more filtering or formatting rules, and transmits the transformed data message to a receiving system associated with the subscription.

Abstract: A data subscription system provides emergency event data to receiving systems. The data subscription system includes an event emitter and a distribution module. The event emitter receives event data describing an event in a computer-aided dispatch (CAD) system; the event is related to an emergency call. The event emitter identifies a subscription subscribed to the event based on a tenant identifier identifying a CAD tenant associated with the event, and adds a data message with the event data to a queue for the identified subscription. The distribution module retrieves the data message from the queue, transforms the data message based on one or more filtering or formatting rules, and transmits the transformed data message to a receiving system associated with the subscription.

Abstract: A desktop agent configured to execute on a computer includes a web-application interface and an agent communication port. The web-application interface receives an application launch request for an emergency service application from a web-based application executing in a browser. The emergency service application has a plurality of application communication ports. The agent communication port transmits a launch message to a selected port of the plurality of application communication ports, the selected port selected based on the application launch request. The agent communication port receives, from the selected port, information collected by the emergency service application responsive to the launch message. The desktop agent is configured to transmit the information collected by the emergency service application to a cloud-based computer aided dispatch system.

Abstract: A desktop agent configured to execute on a computer includes a web-application interface and an agent communication port. The web-application interface receives an application launch request for an emergency service application from a web-based application executing in a browser. The emergency service application has a plurality of application communication ports. The agent communication port transmits a launch message to a selected port of the plurality of application communication ports, the selected port selected based on the application launch request. The agent communication port receives, from the selected port, information collected by the emergency service application responsive to the launch message. The desktop agent is configured to transmit the information collected by the emergency service application to a cloud-based computer aided dispatch system.