Patents by Inventor J. Timothy Smith

J. Timothy Smith has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • METHOD AND APPARATUS TO ALLOW CUSTOMERS TO INITIATE CALL CENTER CONTACT
    Publication number: 20090154687
    Abstract: A network operation center is provided. The network operation center provides a message to a customer over a communication link and waits for a reply to the message from the customer. When the reply is received, the center determines whether the reply indicated the customer is receptive to contact from a call center. If the reply indicates the customer is receptive, the center provides a notification to the center along with customer contact information. The call center contacts the customer based on the notification.
    Type: Application
    Filed: December 13, 2007
    Publication date: June 18, 2009
    Applicant: Protecticom Corporation
    Inventor: J. Timothy Smith
  • Method and apparatus to allow customers to initiate call center contact
    Patent number: 7330539
    Abstract: A network operation center is provided. The network operation center provides a message to a customer over a communication link and waits for a reply to the message from the customer. When the reply is received, the network operation center determines whether the reply indicated the customer is receptive to contact from a call center. If the reply indicates the customer is receptive, the network operation center provides a notification to the call center along with customer contact information. The call center contacts the customer based on the notification.
    Type: Grant
    Filed: January 25, 2005
    Date of Patent: February 12, 2008
    Assignee: Protecticom Corporation
    Inventor: J Timothy Smith
  • Two way pager
    Patent number: D503167
    Type: Grant
    Filed: March 1, 2004
    Date of Patent: March 22, 2005
    Assignee: Protecticom Corp.
    Inventor: J. Timothy Smith
  • Two way pager
    Patent number: D520491
    Type: Grant
    Filed: January 25, 2005
    Date of Patent: May 9, 2006
    Assignee: Protecticom Corporation
    Inventor: J. Timothy Smith
  • Toy construction piece
    Patent number: D285585
    Type: Grant
    Filed: December 17, 1984
    Date of Patent: September 9, 1986
    Assignee: Little Tikes Company
    Inventors: Thomas G. Murdough, Jr., J. Timothy Smith
  • Toy construction piece
    Patent number: D285586
    Type: Grant
    Filed: December 17, 1984
    Date of Patent: September 9, 1986
    Assignee: Little Tikes Company
    Inventors: Thomas G. Murdough, Jr., J. Timothy Smith
  • Toy construction piece
    Patent number: D285587
    Type: Grant
    Filed: December 17, 1984
    Date of Patent: September 9, 1986
    Inventors: Thomas G. Murdough, Jr., J. Timothy Smith