Patents by Inventor J. Todd Smith

J. Todd Smith has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Process for capturing site maintenance and repair information and creating a closeout package in near real time
    Patent number: 8873736
    Abstract: A process and system for capturing site maintenance and repair information and creating a closeout package in near real time. The process involves an on-site technician calling into a call center to establishing voice communication with the call center personnel. The personnel connect to the cloud to access photos that are to be taken by and automatically uploaded to the cloud using the technician's smart device. The technician then goes through a predetermined list of work items or actions while verbally describing to the call center personnel each item and while taking photos of key items. The call center personnel record in their computer item descriptions, information and photos in real time as the work is completed. Upon finishing the on-site work, the technician signs out and the call center personnel trigger the auto-generation of a closeout package that is immediately available to the customer via web access.
    Type: Grant
    Filed: June 18, 2014
    Date of Patent: October 28, 2014
    Assignees: Catalyst Services USA LLC, OneVizion Technologies, Inc.
    Inventors: John Patton, J. Todd Smith, Alex Pero, Jr., Randall J. Wilson, J. J. McCarthy