Abstract: A surgical robotic system includes at least one eye tracking system positioned detect the direction of at least one user's gaze. Input derived from the eye tracking system may be used to enter commands to the surgical robotic system depending on the directions of the gaze detected or other aspects of the gaze such as pupil dilation or speed of eye movement.

Abstract: Systems and methods for software license management using a distributed ledger are disclosed. A method for software license management may include: receiving, from an agent executed by an electronic device in a computer network, a request for a new software license for the electronic device or for a user; determining that there are no available tokens for associated with the software license in a license inventory; obtaining a license for the software; generating a token for the license, wherein the token comprises an identification of a license type and a software identifier; writing the token to a license distributed ledger with an indication that the token is available; reserving the token for the electronic device or the user and writing the reservation to the license distributed ledger; and adding a second token for the license to an electronic wallet associated with the electronic device or the user.

Abstract: Systems and methods for software license management using a distributed ledger are disclosed. A method for software license management may include: receiving, from an agent executed by an electronic device in a computer network, a request for a new software license for the electronic device or for a user; determining that there are no available tokens for associated with the software license in a license inventory; obtaining a license for the software; generating a token for the license, wherein the token comprises an identification of a license type and a software identifier; writing the token to a license distributed ledger with an indication that the token is available; reserving the token for the electronic device or the user and writing the reservation to the license distributed ledger; and adding a second token for the license to an electronic wallet associated with the electronic device or the user.

Abstract: Systems and methods for software license management using a distributed ledger are disclosed. A method for software license management may include: receiving, from an agent executed by an electronic device in a computer network, a request for a new software license for the electronic device or for a user; determining that there are no available tokens for associated with the software license in a license inventory; obtaining a license for the software; generating a token for the license, wherein the token comprises an identification of a license type and a software identifier; writing the token to a license distributed ledger with an indication that the token is available; reserving the token for the electronic device or the user and writing the reservation to the license distributed ledger; and adding a second token for the license to an electronic wallet associated with the electronic device or the user.

Abstract: The present disclosure provides generally for a system and method for visualizing and measuring software assets and identifying security risk and vulnerabilities associated with products and personnel. An analytics engine may be configured to analyze a software asset and provide a plurality of analytics and a plurality of insights related to the software asset. A correlation engine may be configured to translate the plurality of insights into a set of universal data and correlate the plurality of insights to predefined risks associated with the software asset.

Abstract: The present disclosure provides generally for a system and method for visualizing and measuring software assets and identifying security risk and vulnerabilities associated with products and personnel. An analytics engine may be configured to analyze a software asset and provide a plurality of analytics and a plurality of insights related to the software asset. A correlation engine may be configured to translate the plurality of insights into a set of universal data and correlate the plurality of insights to predefined risks associated with the software asset.

Abstract: The present disclosure provides generally for a system and method for visualizing and measuring software assets. According to the present disclosure, the system interacts through an API to discover and populate all software applications within an organization in an interface that provides the user real-time information regarding the software applications. The system may provide real-time insights within an organization at all levels, with real-time feedback and metrics on what software there is, how software is being used, and software management options.

Abstract: Embodiments include method, systems and computer program products for performing summarization of a recording based on biometric and business process data. Aspects include receiving a recording of a customer service representative performing a task, receiving a biometric data from a sensor configured to monitor the customer service representative during the performance of the task and obtaining a business process data relating to one or more of the task and the customer service representative. Aspects also include identifying one or more portions of interest from the recording based on one or more of the biometric data and the business process data and compiling the one or more portions of interest into a summarization of the task.

Abstract: Embodiments include method, systems and computer program products for performing summarization of a recording based on biometric and business process data. Aspects include receiving a recording of a customer service representative performing a task, receiving a biometric data from a sensor configured to monitor the customer service representative during the performance of the task and obtaining a business process data relating to one or more of the task and the customer service representative. Aspects also include identifying one or more portions of interest from the recording based on one or more of the biometric data and the business process data and compiling the one or more portions of interest into a summarization of the task.

Abstract: Systems and methods for software license management using a distributed ledger are disclosed. A method for software license management may include: receiving, from an agent executed by an electronic device in a computer network, a request for a new software license for the electronic device or for a user; determining that there are no available tokens for associated with the software license in a license inventory; obtaining a license for the software; generating a token for the license, wherein the token comprises an identification of a license type and a software identifier; writing the token to a license distributed ledger with an indication that the token is available; reserving the token for the electronic device or the user and writing the reservation to the license distributed ledger; and adding a second token for the license to an electronic wallet associated with the electronic device or the user.

Abstract: Embodiments include method, systems and computer program products for enhancing a customer service process. Aspects include receiving customer data associated with a customer and creating a customer profile based on the customer data. Aspects also include obtaining customer service representative data comprising a customer service profile for each of a plurality of customer service representatives and determining a matching subset of the plurality of customer service representatives for the customer based upon the customer profile and the customer service representative data. Next, aspects include displaying, to the customer, the matching subset of the plurality of customer services representatives for the customer. Aspects also include selecting a first customer service representative from the matching subset of the plurality of customer service representatives for the customer based on a customer input.

Abstract: A disposition manager configured to identify a damaged component of a damaged assembly by determining a measured first property value of a set of measured property values associated with the damaged component and obtained by a sensor is not within a range of acceptable first property values according to a specification of the damaged component. The disposition manager further configured to estimate a performance characteristic of the damaged component and a salvage value of the damaged component. The disposition manager further configured to present, to a user interface, the performance characteristic and the salvage value for the damaged component.

Abstract: Embodiments include method, systems and computer program products for enhancing a customer service process. Aspects include receiving customer data associated with a customer and creating a customer profile based on the customer data. Aspects also include obtaining customer service representative data comprising a customer service profile for each of a plurality of customer service representatives and determining a matching subset of the plurality of customer service representatives for the customer based upon the customer profile and the customer service representative data. Next, aspects include displaying, to the customer, the matching subset of the plurality of customer services representatives for the customer. Aspects also include selecting a first customer service representative from the matching subset of the plurality of customer service representatives for the customer based on a customer input.

Abstract: A method for forming an MLCC with an identification mark consisting of non-active internal electrodes which can be used to determine chip orientation for mounting or reeling. The method includes printing layers, forming a stack of the layers, sintering the stack, dicing the stack and forming external terminations.

Abstract: Embodiments include methods, systems and computer program products method for cognitive storage management for a mobile computing device. The computer-implemented method includes monitoring, using a processor, content generation and usage on a mobile computing device by a user associated with the mobile computing device to determine usage habits of the user. The processor determines a storage capacity for the mobile computing device. The processor predicts future content generation and usage by the user based on the determined usage habits. The processor determines whether future storage capacity issues could exist based on the predicted future content usage and the determined storage capacity. The processor, in response to a determination that future storage capacity issues could exist based on the predicted future content usage and the determined storage capacity, causes at least a portion of content stored on the mobile computing device for storage in a remote storage.

Abstract: An MLCC with an identification mark consisting of non-active internal electrodes which can be used to determine chip orientation for mounting or reeling. This allows an MLCC with substantially similar width and thickness to be oriented with the electrodes in a preferred direction (either vertical or horizontal with respect to the board) that results in the minimum noise and vibration compared to other orientations. The presence of an identification mark can also allow for a means of preferentially orienting an MLCC which has an active area that is offset from the geometric center of the part.

Abstract: A disposition manager configured to identify a damaged component of a damaged assembly by determining a measured first property value of a set of measured property values associated with the damaged component and obtained by a sensor is not within a range of acceptable first property values according to a specification of the damaged component. The disposition manager further configured to estimate a performance characteristic of the damaged component and a salvage value of the damaged component. The disposition manager further configured to present, to a user interface, the performance characteristic and the salvage value for the damaged component.

Abstract: A miniaturized spectrometer capable of being held and carried in a person's hand and including all of the necessary elements for reliable quantification and characterization for laboratory purposes, of a variety of objects, including an analyte in solution, and that is also optionally adaptable for analysis of an analyte in gaseous phase, and/or on or imbedded in a solid surface.

Abstract: An MLCC with an identification mark consisting of non-active internal electrodes which can be used to determine chip orientation for mounting or reeling. This allows an MLCC with substantially similar width and thickness to be oriented with the electrodes in a preferred direction (either vertical or horizontal with respect to the board) that results in the minimum noise and vibration compared to other orientations. The presence of an identification mark can also allow for a means of preferentially orienting an MLCC which has an active area that is offset from the geometric center of the part.

Abstract: Embodiments include methods, systems and computer program products method for cognitive storage management for a mobile computing device. The computer-implemented method includes monitoring, using a processor, content generation and usage on a mobile computing device by a user associated with the mobile computing device to determine usage habits of the user. The processor determines a storage capacity for the mobile computing device. The processor predicts future content generation and usage by the user based on the determined usage habits. The processor determines whether future storage capacity issues could exist based on the predicted future content usage and the determined storage capacity. The processor, in response to a determination that future storage capacity issues could exist based on the predicted future content usage and the determined storage capacity, causes at least a portion of content stored on the mobile computing device for storage in a remote storage.