Patents by Inventor Jack McGwire

Jack McGwire has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20190082340
    Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.
    Type: Application
    Filed: November 9, 2018
    Publication date: March 14, 2019
    Inventors: Jahangir Mohammed, Amit Gupta, Daniel Gerard Collins, Gautam M. Shah, Scott Barkley, Jack McGwire
  • Patent number: 10142868
    Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.
    Type: Grant
    Filed: May 1, 2014
    Date of Patent: November 27, 2018
    Assignee: Cisco Technologies, Inc.
    Inventors: Jahangir Mohammed, Amit Gupta, Daniel Collins, Gautam Shah, Scott Barkely, Jack McGwire
  • Patent number: 9756014
    Abstract: An embodiment of the invention describes a wireless device comprising a Subscriber Identity Module (SIM) further comprising a memory for storing program code for performing a plurality of operations, and a processor for processing the program code to execute the plurality of operations, the operations including receiving over-the-air instructions via a wireless network from a control center to create a rules set in the SIM, wherein the rules set defines an acceptable behavior of the wireless device, monitoring requests from a wireless modem of the wireless device for access files stored in the SIM, detecting an aggressive behavior of the wireless device based on the rules set, and blocking the wireless modem from generating traffic in the wireless network.
    Type: Grant
    Filed: October 13, 2015
    Date of Patent: September 5, 2017
    Assignee: CISCO TECHNOLOGY, INC.
    Inventors: Daniel Collins, Jack McGwire, Rakesh Kumar, Terrence Poon, Scott Potter, Andrew Privett, Dusko Zgonjanin
  • Patent number: 9699646
    Abstract: A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages provi
    Type: Grant
    Filed: March 24, 2016
    Date of Patent: July 4, 2017
    Assignee: Cisco Technology, Inc.
    Inventors: Terrence Poon, Daniel Collins, Jack McGwire, Suparna Kumar, Carl Keller
  • Patent number: 9565552
    Abstract: A mobile wireless device which operates in a wireless network is capable of: displaying a request for a user specified subscriber identification code on a GUI, receiving a single entry of the user specified subscriber identification code from the GUI, appending a code specifying a request for a type of activation and a request for data representing customer specific services to the subscriber identification code to form an activation code, transmitting the activation code to a control center wherein the transmission of the activation code results from the single entry of the user specified subscriber identification code into the GUI, receiving data representing customer specific services from the control center in response to the transmission of the activation code, and storing the received data representing the customer specific services in the memory.
    Type: Grant
    Filed: December 16, 2015
    Date of Patent: February 7, 2017
    Assignee: Jasper Technologies, Inc.
    Inventors: Jahangir Mohammed, Amit Gupta, Daniel Collins, Scott Barkley, Jack McGwire
  • Publication number: 20170026823
    Abstract: Disclosed is method comprising: storing in a home location register (HLR) at least one subscription record of a mobile device of the plurality of mobile devices, the mobile device having a subscriber identity module (SIM) identified by a currently activated first international mobile subscriber identity (IMSI), the currently activated first IMSI belonging to a set of IMSIs allocated to the system, wherein the provisioning server is operative to: receive a notification that the mobile devices has moved into a first one of the wireless networks; confirm that an allocation rule is satisfied; add and activate a second one of the IMSIs in the set of IMSIs to the HLR and remove the currently activated first IMSI from the HLR; and send the second IMSI to the mobile device to enable the mobile device to communicate wirelessly in the first wireless network as a local device.
    Type: Application
    Filed: October 3, 2016
    Publication date: January 26, 2017
    Inventors: Jahangir MOHAMMED, Scott BARKLEY, Amit GUPTA, Daniel G. COLLINS, Jack MCGWIRE
  • Publication number: 20160323731
    Abstract: Disclosed is system comprising: a server platform operative to communicate with a wireless communication network; and data storage coupled to the server platform to store a plurality of business rules, wherein the server platform is operative to: generate a first provision instruction to provision a Policy and Charging Rules Function (PCRF) with a first rule set associated with a first set of business rules for wireless usage incurred by a mobile terminal operating in the wireless communication network; generate a first billing instruction based on the first set of business rules and a first data type determined by a packet gateway that inspects packet data communicated to or from the mobile terminal.
    Type: Application
    Filed: July 14, 2016
    Publication date: November 3, 2016
    Inventors: Jahangir Mohammed, Amit Gupta, Daniel Collins, Scott Barkley, Jack McGwire
  • Publication number: 20160323766
    Abstract: A system and method for managing wireless devices in a wireless network that performs operation comprising: receiving a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieving contextual information associated with the wireless device from a database of the wireless network; determining at least one solution for the problem associated with the wireless device based on the contextual information; transmitting the at least one solution; and receiving a confirmation that the problem has been resolved.
    Type: Application
    Filed: July 14, 2016
    Publication date: November 3, 2016
    Applicant: Jasper Technologies, Inc.
    Inventors: Jahangir Mohammed, Amit Gupta, Daniel Collins, Gautam Shah, Scott Barkley, Jack McGwire
  • Patent number: 9462453
    Abstract: Disclosed is method comprising: storing in a home location register (HLR) at least one subscription record of a mobile device of the plurality of mobile devices, the mobile device having a subscriber identity module (SIM) identified by a currently activated first international mobile subscriber identity (IMSI), the currently activated first IMSI belonging to a set of IMSIs allocated to the system, wherein the provisioning server is operative to: receive a notification that the mobile devices has moved into a first one of the wireless networks; confirm that an allocation rule is satisfied; add and activate a second one of the IMSIs in the set of IMSIs to the HLR and remove the currently activated first IMSI from the HLR; and send the second IMSI to the mobile device to enable the mobile device to communicate wirelessly in the first wireless network as a local device.
    Type: Grant
    Filed: October 27, 2015
    Date of Patent: October 4, 2016
    Assignee: Jasper Technologies, Inc.
    Inventors: Jahangir Mohammed, Scott Barkley, Amit Gupta, Daniel G. Collins, Jack McGwire
  • Patent number: 9398172
    Abstract: A system and method for managing wireless devices in a wireless network that performs operation comprising: receiving a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieving contextual information associated with the wireless device from a database of the wireless network; determining at least one solution for the problem associated with the wireless device based on the contextual information; transmitting the at least one solution; and receiving a confirmation that the problem has been resolved.
    Type: Grant
    Filed: October 6, 2011
    Date of Patent: July 19, 2016
    Assignee: Jasper Technologies, Inc.
    Inventors: Jahangir Mohammed, Amit Gupta, Daniel Collins, Gautam Shah, Scott Barkley, Jack McGwire
  • Patent number: 9398169
    Abstract: Disclosed is system comprising: a server platform operative to communicate with a wireless communication network; and data storage coupled to the server platform to store a plurality of business rules, wherein the server platform is operative to: generate a first provision instruction to provision a Policy and Charging Rules Function (PCRF) with a first rule set associated with a first set of business rules for wireless usage incurred by a mobile terminal operating in the wireless communication network; generate a first billing instruction based on the first set of business rules and a first data type determined by a packet gateway that inspects packet data communicated to or from the mobile terminal.
    Type: Grant
    Filed: July 23, 2015
    Date of Patent: July 19, 2016
    Assignee: Jasper Technologies, Inc.
    Inventors: Jahangir Mohammed, Amit Gupta, Daniel Collins, Scott Barkley, Jack McGwire
  • Publication number: 20160205546
    Abstract: A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages provi
    Type: Application
    Filed: March 24, 2016
    Publication date: July 14, 2016
    Inventors: Terrence Poon, Daniel Collins, Jack McGwire, Suparna Kumar, Carl Keller
  • Publication number: 20160191715
    Abstract: Disclosed is system comprising: a server platform operative to communicate with a wireless communication network; and data storage coupled to the server platform to store a plurality of business rules, wherein the server platform is operative to: generate a first provision instruction to provision a Policy and Charging Rules Function (PCRF) with a first rule set associated with a first set of business rules for wireless usage incurred by a mobile terminal operating in the wireless communication network; generate a first billing instruction based on the first set of business rules and a first data type determined by a packet gateway that inspects packet data communicated to or from the mobile terminal.
    Type: Application
    Filed: March 4, 2016
    Publication date: June 30, 2016
    Inventors: Jahangir Mohammed, Amit Gupta, Daniel Collins, Scott Barkley, Jack McGwire
  • Publication number: 20160105792
    Abstract: A mobile wireless device which operates in a wireless network is capable of: displaying a request for a user specified subscriber identification code on a GUI, receiving a single entry of the user specified subscriber identification code from the GUI, appending a code specifying a request for a type of activation and a request for data representing customer specific services to the subscriber identification code to form an activation code, transmitting the activation code to a control center wherein the transmission of the activation code results from the single entry of the user specified subscriber identification code into the GUI, receiving data representing customer specific services from the control center in response to the transmission of the activation code, and storing the received data representing the customer specific services in the memory.
    Type: Application
    Filed: December 16, 2015
    Publication date: April 14, 2016
    Inventors: Jahangir Mohammed, Amit Gupta, Daniel Collins, Gautam Shah, Scott Barkley, Jack McGwire
  • Publication number: 20160100047
    Abstract: A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.
    Type: Application
    Filed: December 11, 2015
    Publication date: April 7, 2016
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Gova, Macario Namie, Paul Lacy, Jahangir Mohammed, Daniel Collins, Gautam Shah, Scott Barkley, Jack McGwire
  • Patent number: 9307397
    Abstract: A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages provi
    Type: Grant
    Filed: September 18, 2013
    Date of Patent: April 5, 2016
    Assignee: Jasper Technologies, Inc.
    Inventors: Terrence Poon, Daniel Collins, Jack McGwire, Suparna Kumar, Carl Keller
  • Patent number: 9288337
    Abstract: Disclosed is system comprising: a server platform operative to communicate with a wireless communication network; and data storage coupled to the server platform to store a plurality of business rules, wherein the server platform is operative to: generate a first provision instruction to provision a Policy and Charging Rules Function (PCRF) with a first rule set associated with a first set of business rules for wireless usage incurred by a mobile terminal operating in the wireless communication network; generate a first billing instruction based on the first set of business rules and a first data type determined by a packet gateway that inspects packet data communicated to or from the mobile terminal.
    Type: Grant
    Filed: May 21, 2015
    Date of Patent: March 15, 2016
    Assignee: Jasper Technologies, Inc.
    Inventors: Jahangir Mohammed, Amit Gupta, Daniel Collins, Scott Barkley, Jack McGwire
  • Publication number: 20160050555
    Abstract: Disclosed is method comprising: storing in a home location register (HLR) at least one subscription record of a mobile device of the plurality of mobile devices, the mobile device having a subscriber identity module (SIM) identified by a currently activated first international mobile subscriber identity (IMSI), the currently activated first IMSI belonging to a set of IMSIs allocated to the system, wherein the provisioning server is operative to: receive a notification that the mobile devices has moved into a first one of the wireless networks; confirm that an allocation rule is satisfied; add and activate a second one of the IMSIs in the set of IMSIs to the HLR and remove the currently activated first IMSI from the HLR; and send the second IMSI to the mobile device to enable the mobile device to communicate wirelessly in the first wireless network as a local device.
    Type: Application
    Filed: October 27, 2015
    Publication date: February 18, 2016
    Inventors: Jahangir MOHAMMED, Scott BARKLEY, Amit GUPTA, Daniel G. COLLINS, Jack MCGWIRE
  • Publication number: 20160037378
    Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.
    Type: Application
    Filed: October 12, 2015
    Publication date: February 4, 2016
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
  • Publication number: 20160036779
    Abstract: An embodiment of the invention describes a wireless device comprising a Subscriber Identity Module (SIM) further comprising a memory for storing program code for performing a plurality of operations, and a processor for processing the program code to execute the plurality of operations, the operations including receiving over-the-air instructions via a wireless network from a control center to create a rules set in the SIM, wherein the rules set defines an acceptable behavior of the wireless device, monitoring requests from a wireless modem of the wireless device for access files stored in the SIM, detecting an aggressive behavior of the wireless device based on the rules set, and blocking the wireless modem from generating traffic in the wireless network.
    Type: Application
    Filed: October 13, 2015
    Publication date: February 4, 2016
    Inventors: Daniel Collins, Jack McGwire, Rakesh Kumar, Terrence Poon, Scott Potter, Andrew Privett, Dusko Zgonjanin