Patents by Inventor Jackie Tsay

Jackie Tsay has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • PROVIDING STEPS FOR A PRODUCT RETURN
    Publication number: 20150186841
    Abstract: Methods and apparatus related to generating steps to return a product and providing the steps to a user to enable the user to return the product. Product return indication data associated with a user may be received. A purchase source of the product may be determined. One or more sets of purchase source return steps for the purchase source may be retrieved from a mapping of multiple purchase sources to respective return steps. At least an attribute of the user and product data of the product may be identified. A set of steps to return the product may be generated based on the identified at least an attribute of the user and product data of the product. The set of steps to return the product may be provided to the user.
    Type: Application
    Filed: December 31, 2013
    Publication date: July 2, 2015
    Applicant: Google Inc.
    Inventors: Erwin Can Sar, Timothy Youngjin Sohn, Jackie Tsay, Keith Coleman