Patents by Inventor Jacob Andrew Perkins

Jacob Andrew Perkins has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11315142
    Abstract: A conversation correlation system is configured to associate social signals with conversations and group the conversations into topic clusters. The topic clusters for different days are linked together to form conversation streams. The conversation streams may identify conversation topics within ecosystems and identify changes in conversation topics over time. Topic labels may be generated for the topic clusters that better describe conversation topics. In one example, the topic labels may be generated using a mutual information topic distribution model.
    Type: Grant
    Filed: December 18, 2020
    Date of Patent: April 26, 2022
    Assignee: SPRINKLR, INC.
    Inventors: Jacob Andrew Perkins, Erik Lee Huddleston, Ramon Renteria, John Joseph De Oliveira
  • Publication number: 20210217050
    Abstract: A conversation correlation system is configured to associate social signals with conversations and group the conversations into topic clusters. The topic clusters for different days are linked together to form conversation streams. The conversation streams may identify conversation topics within ecosystems and identify changes in conversation topics over time. Topic labels may be generated for the topic clusters that better describe conversation topics. In one example, the topic labels may be generated using a mutual information topic distribution model.
    Type: Application
    Filed: December 18, 2020
    Publication date: July 15, 2021
    Applicant: Sprinklr Inc.
    Inventors: Jacob Andrew PERKINS, Erik Lee HUDDLESTON, Ramon RENTERIA, John Joseph DE OLIVEIRA
  • Patent number: 10878444
    Abstract: A conversation correlation system is configured to associate social signals with conversations and group the conversations into topic clusters. The topic clusters for different days are linked together to form conversation streams. The conversation streams may identify conversation topics within ecosystems and identify changes in conversation topics over time. Topic labels may be generated for the topic clusters that better describe conversation topics. In one example, the topic labels may be generated using a mutual information topic distribution model.
    Type: Grant
    Filed: October 14, 2019
    Date of Patent: December 29, 2020
    Assignee: SPRINKLR, INC.
    Inventors: Jacob Andrew Perkins, Erik Lee Huddleston, Ramon Renteria, John Joseph De Oliveira
  • Publication number: 20200219126
    Abstract: A conversation correlation system is configured to associate social signals with conversations and group the conversations into topic clusters. The topic clusters for different days are linked together to form conversation streams. The conversation streams may identify conversation topics within ecosystems and identify changes in conversation topics over time. Topic labels may be generated for the topic clusters that better describe conversation topics. In one example, the topic labels may be generated using a mutual information topic distribution model.
    Type: Application
    Filed: October 14, 2019
    Publication date: July 9, 2020
    Applicant: Sprinklr Inc.
    Inventors: Jacob Andrew PERKINS, Erik Lee HUDDLESTON, Ramon RENTERIA, John Joseph DE OLIVEIRA
  • Patent number: 10489817
    Abstract: A social analytic system may identify the social signals associated with a brand, campaign, or any other topic. The social analytic system may generate a vocabulary associated with the brand, campaign, or topic based terms used in the associated social signals. The vocabulary may be used for generating social media analytics and identifying social media events, such as marketing campaigns. In one example, a vocabulary may be compared with vocabularies associated with different constituents to identify the positive and negative terms in the vocabulary.
    Type: Grant
    Filed: March 29, 2018
    Date of Patent: November 26, 2019
    Assignee: SPRINKLER, INC.
    Inventors: Jacob Andrew Perkins, Erik Lee Huddleston, Ramona Renteria, John Joseph De Oliveira
  • Patent number: 10003560
    Abstract: A conversation correlation system is configured to associate social signals with conversations and group the conversations into topic clusters. The topic clusters for different days are linked together to form conversation streams. The conversation streams may identify conversation topics within ecosystems and identify changes in conversation topics over time. Topic labels may be generated for the topic clusters that better describe conversation topics. In one example, the topic labels may be generated using a mutual information topic distribution model.
    Type: Grant
    Filed: December 27, 2012
    Date of Patent: June 19, 2018
    Assignee: SPRINKLR, INC.
    Inventors: Jacob Andrew Perkins, Erik Lee Huddleston, Ramon Renteria, John Joseph De Oliveira
  • Patent number: 9251530
    Abstract: A model based social analytic system collects social signals from social network accounts for different companies and constituents. The social signals can be used to benchmark social network performance for different contextual dimensions, such as industries, companies, brands, etc. Conversations may be identified in the signals and the types of constituents participating in the conversations may be identified. Analytics can then be determined for the contextual dimensions based on the related conversations and the types of constituents participating in the conversations.
    Type: Grant
    Filed: August 31, 2012
    Date of Patent: February 2, 2016
    Assignee: SPRINKLR, INC.
    Inventors: Jeffrey Dachis, Erik Lee Huddleston, Brian Justin Huddleston, II, Steven Michael Vaughan, Roger Louis Cauvin, John Joseph De Oliveira, William Lance Eason, Jeremy Hanna, Shannon Paul Hardt, Bryan Joseph Horne, Brandon Kearby, Clinton Frederick Miller, Jacob Andrew Perkins, Timothy Joseph Potter, Ramon Renteria, Jason Samuel Westigard, David Chi-Fine Yu