Abstract: An automated healthcare communication system that facilitates communications between healthcare providers and patients and provides timely data to providers to help patients self manage their diabetes. Messages are presented to patients at pre-selected times to help them learn about the disease and develop appropriate behaviors that improve their health and to prompt them for data or for answers to specific questions or surveys. The system applies advanced speech recognition technology to make the system easy for patients to use and understand via a telephone network. Data collected from the patient is presented in real-time to healthcare providers so the patients' progress can be monitored and treatment plans adjusted accordingly.