Patents by Inventor Jacob Louis BROOKS

Jacob Louis BROOKS has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Domain name registrar database associating a temporary access code and an internet related activity of a user
    Patent number: 11223617
    Abstract: An Internet resource provider (IRP) may authenticate a user and, upon a successful authentication, allow the user to perform one or more actions on webpages that are within an account of the user. The IPR may store the most recent actions of the user in a temporary access code (TAC) database. If the user has a problem, the user may select a TAC button on a webpage within the account of the user. The IPR may generate a TAC, store the TAC in association with the recent activities of the user in the TAC database and transmit the TAC to the user. The user may contact and provide the TAC to a customer support service center. The customer support service center may authenticate the user based solely on the TAC and determine the one or more recent actions of the user in the TAC database. The customer support service center may provide assistance to the user based at least partially on the one or more recent actions of the user.
    Type: Grant
    Filed: November 19, 2018
    Date of Patent: January 11, 2022
    Assignee: Go Daddy Operating Company, LLC
    Inventors: Arnold Neil Blinn, Mitchell Dean Olson, Jacob Louis Brooks, John Basyl Kercheval
  • Website hosting provider database associating a temporary access code and an internet related activity of a user
    Patent number: 10834076
    Abstract: An Internet resource provider (IRP) may authenticate a user and, upon a successful authentication, allow the user to perform one or more actions on webpages that are within an account of the user. The IPR may store the most recent actions of the user in a temporary access code (TAC) database. If the user has a problem, the user may select a TAC button on a webpage within the account of the user. The IPR may generate a TAC, store the TAC in association with the recent activities of the user in the TAC database and transmit the TAC to the user. The user may contact and provide the TAC to a customer support service center. The customer support service center may authenticate the user based solely on the TAC and determine the one or more recent actions of the user in the TAC database. The customer support service center may provide assistance to the user based at least partially on the one or more recent actions of the user.
    Type: Grant
    Filed: November 19, 2018
    Date of Patent: November 10, 2020
    Assignee: Go Daddy Operating Company, LLC
    Inventors: Arnold Neil Blinn, Mitchell Dean Olson, Jacob Louis Brooks, John Basyl Kercheval
  • WEBSITE HOSTING PROVIDER DATABASE ASSOCIATING A TEMPORARY ACCESS CODE AND AN INTERNET RELATED ACTIVITY OF A USER
    Publication number: 20200162452
    Abstract: An Internet resource provider (IRP) may authenticate a user and, upon a successful authentication, allow the user to perform one or more actions on webpages that are within an account of the user. The IPR may store the most recent actions of the user in a temporary access code (TAC) database. If the user has a problem, the user may select a TAC button on a webpage within the account of the user. The IPR may generate a TAC, store the TAC in association with the recent activities of the user in the TAC database and transmit the TAC to the user. The user may contact and provide the TAC to a customer support service center. The customer support service center may authenticate the user based solely on the TAC and determine the one or more recent actions of the user in the TAC database. The customer support service center may provide assistance to the user based at least partially on the one or more recent actions of the user.
    Type: Application
    Filed: November 19, 2018
    Publication date: May 21, 2020
    Inventors: Arnold Neil BLINN, Mitchell Dean OLSON, Jacob Louis BROOKS, John Basyl KERCHEVAL
  • DOMAIN NAME REGISTRAR DATABASE ASSOCIATING A TEMPORARY ACCESS CODE AND AN INTERNET RELATED ACTIVITY OF A USER
    Publication number: 20200162453
    Abstract: An Internet resource provider (IRP) may authenticate a user and, upon a successful authentication, allow the user to perform one or more actions on webpages that are within an account of the user. The IPR may store the most recent actions of the user in a temporary access code (TAC) database. If the user has a problem, the user may select a TAC button on a webpage within the account of the user. The IPR may generate a TAC, store the TAC in association with the recent activities of the user in the TAC database and transmit the TAC to the user. The user may contact and provide the TAC to a customer support service center. The customer support service center may authenticate the user based solely on the TAC and determine the one or more recent actions of the user in the TAC database. The customer support service center may provide assistance to the user based at least partially on the one or more recent actions of the user.
    Type: Application
    Filed: November 19, 2018
    Publication date: May 21, 2020
    Inventors: Arnold Neil BLINN, Mitchell Dean OLSON, Jacob Louis BROOKS, John Basyl KERCHEVAL