Abstract: The invention relates to a method and system for wireless and network based mapping method and system for supporting field personnel to access, select and download facilities related maps and related information. Mapping files are manipulated in accordance with a grid block overlay over a first level map display. Each of the grid blocks is uniquely identifiable and indexed with one or more algorithms necessary for the local creation of an enhanced and/or enlarged second level of display.

Abstract: A method and tool for managing network infrastructure is presented. The tool provides information related to infrastructure of international networks, including facilities and equipment, and enables the display of such information. The information can be displayed in both geographic and tabular form. The equipment includes international as well as proprietary equipment, and information describes the relationship between the two.

Abstract: The present invention provides a method and apparatus for automatically generating charts, preferably in Microsoft® Excel format, for the users to be able to better analyze the network data. All the functions needed to generate are performed at the network server without installing any additional components on user's server, thereby independent of any third party software. Furthermore, minimal user input is required using any kind of application without modifications.

Abstract: A method and tool for managing network infrastructure is presented. The tool provides information related to infrastructure of international networks, including facilities and equipment, and enables the display of such information. The information can be displayed in both geographic and tabular form. The equipment includes international as well as proprietary equipment, and information describes the relationship between the two.

Abstract: In accordance with the teachings of the present invention, a method of providing relevant information about a network problem is presented. In one embodiment of the present invention, methods are presented for acquiring, analyzing, and distributing relevant information to network operations personnel, which include both service provider personnel and clients. A network portal is presented. The network portal consolidates and intelligently distributes network operations information, such as alarm information in real time. As such, the information required to make informed decisions is communicated to network operations personnel in a format that facilitates the access and use of the information. In addition, as the network problem changes (i.e., resolves, escalates), the changes in the alarm information may also be communicated to network operations personnel.