Patents by Inventor Jade FALLEN

Jade FALLEN has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12355713
    Abstract: A method for automating a process of generating messages that are responsive to client inquiries by using an AI algorithm that implements a machine learning technique to ensure accuracy and timeliness in the responses is provided. The method includes: receiving a first message that includes an inquiry that relates to an account associated with a user; applying an AI algorithm for analyzing the first message in order to extract information that relates to the inquiry; determining, based on a result of the analysis, whether generating a response to the inquiry requires human intervention; when human intervention is not required, retrieving information that is responsive to the inquiry from a memory; generating a second message that includes the information that is responsive to the inquiry; and transmitting the second message to the user.
    Type: Grant
    Filed: September 21, 2023
    Date of Patent: July 8, 2025
    Assignee: JPMORGAN CHASE BANK, N.A.
    Inventors: Charese Smiley, Simerjot Kaur, Keshav Ramani, Daniel Borrajo, Steven Pomerville, Elena Kochkina, Toyin Aguda, Mathieu Sibue, Suchetha Siddagangappa, Russell Kociuba, Sameena Shah, Jade Fallen, Amit Aswani, Jonathan Roger Horn, Samuel Angmor Mensah, Cecilia Tilli, Pietro Totis, Manuela Veloso
  • Publication number: 20250106176
    Abstract: A method for automating a process of generating messages that are responsive to client inquiries by using an AI algorithm that implements a machine learning technique to ensure accuracy and timeliness in the responses is provided. The method includes: receiving a first message that includes an inquiry that relates to an account associated with a user; applying an AI algorithm for analyzing the first message in order to extract information that relates to the inquiry; determining, based on a result of the analysis, whether generating a response to the inquiry requires human intervention; when human intervention is not required, retrieving information that is responsive to the inquiry from a memory; generating a second message that includes the information that is responsive to the inquiry; and transmitting the second message to the user.
    Type: Application
    Filed: September 21, 2023
    Publication date: March 27, 2025
    Applicant: JPMorgan Chase Bank, N.A.
    Inventors: Charese SMILEY, Simerjot KAUR, Keshav RAMANI, Daniel BORRAJO, Steven POMERVILLE, Elena KOCHKINA, Toyin AGUDA, Mathieu SIBUE, Suchetha SIDDAGANGAPPA, Russell KOCIUBA, Sameena SHAH, Jade FALLEN, Amit ASWANI, Jonathan Roger HORN, Samuel Angmor MENSAH, Cecilia TILLI, Pietro TOTIS, Manuela VELOSO