Abstract: A framework is provided for blockchain-based customer dispute management of wholesale telecommunications claims. A network device receives a telecommunication claim to dispute an invoice from a provider network. The provider network and a partner network that includes the network device are related through a wholesale telecommunications agreement. The network device validates the telecommunication claim based on information in a distributed ledger of the distributed consensus network. The distributed ledger includes transaction information generated by the provider network for the partner network under the wholesale telecommunications agreement. The network device adjudicates the telecommunication claim based on information in the distributed ledger and instructions in a contract and updates the distributed ledger with the adjudicated claim.

Abstract: A framework is provided for blockchain-based customer dispute management of wholesale telecommunications claims. A network device receives a telecommunication claim to dispute an invoice from a provider network. The provider network and a partner network that includes the network device are related through a wholesale telecommunications agreement. The network device validates the telecommunication claim based on information in a distributed ledger of the distributed consensus network. The distributed ledger includes transaction information generated by the provider network for the partner network under the wholesale telecommunications agreement. The network device adjudicates the telecommunication claim based on information in the distributed ledger and instructions in a contract and updates the distributed ledger with the adjudicated claim.

Abstract: A tester device may establish a connection to customer devices using protocols, such as a Universal Plug and Play (UPnP) protocol or an Open Mobile Alliance device management (OMA DM) protocol. The tester device may receive information related to wireless communications or operations of the customer devices and the information may be determined by the customer devices. The tester device may perform an analysis of the information. The tester device may provide instructions to the customer devices to cause the customer devices to use a channel to communicate. The tester device may perform a throughput test of the customer devices. The tester device may receive additional information based on performing the throughput test. The tester device may perform a comparison of the information and the additional information. The tester device may provide other instructions to the customer devices to cause the customer devices to use the channel.

Abstract: A tester device may establish a connection to customer devices using protocols, such as a Universal Plug and Play (UPnP) protocol or an Open Mobile Alliance device management (OMA DM) protocol. The tester device may receive information related to wireless communications or operations of the customer devices and the information may be determined by the customer devices. The tester device may perform an analysis of the information. The tester device may provide instructions to the customer devices to cause the customer devices to use a channel to communicate. The tester device may perform a throughput test of the customer devices. The tester device may receive additional information based on performing the throughput test. The tester device may perform a comparison of the information and the additional information. The tester device may provide other instructions to the customer devices to cause the customer devices to use the channel.

Abstract: An approach for providing feature configuration management is described. A service controller platform, monitors at least one environmental parameter of a mobile device; determines an event according to a threshold, the event being based on at least a change in the at least one environmental parameter; determines a feature configuration setting associated with at least one of the threshold or the event according to a device profile, wherein the device profile specifies a feature configuration setting that includes at least one of locking the mobile device, limiting access to at least one predetermined application, or disabling the mobile device; and causes the mobile device to change a feature configuration according to the feature configuration setting.

Abstract: A tester device may establish a connection to customer devices using protocols, such as a Universal Plug and Play (UPnP) protocol or an Open Mobile Alliance device management (OMA DM) protocol. The tester device may receive information related to wireless communications or operations of the customer devices and the information may be determined by the customer devices. The tester device may perform an analysis of the information. The tester device may provide instructions to the customer devices to cause the customer devices to use a channel to communicate. The tester device may perform a throughput test of the customer devices. The tester device may receive additional information based on performing the throughput test. The tester device may perform a comparison of the information and the additional information. The tester device may provide other instructions to the customer devices to cause the customer devices to use the channel.

Abstract: A computer device may include logic configured to obtain vehicle telematics data relating to a vehicle operated by a user and to obtain device telematics data relating to a user device operated by the user. The logic may be further configured to determine that a distance between the user device and the vehicle is greater than a first distance threshold, based on the obtained vehicle telematics data and based on the obtained device telematics data; and send an alert to a mobile communication device associated with the user, in response to determining that the distance between the user device and the vehicle is greater than the first distance threshold.

Abstract: An approach is described for providing telematics information in connection with equipment. The approach includes scanning equipment available in a service vehicle, wherein the service vehicle is located at a service location. The approach also includes determining location information for the service location based on telematics information associated with the service vehicle. The approach further includes mapping the equipment to the service location based on the location information.

Abstract: A computer device may include logic configured to obtain vehicle telematics data relating to a vehicle operated by a user and to obtain device telematics data relating to a user device operated by the user. The logic may be further configured to determine that a distance between the user device and the vehicle is greater than a first distance threshold, based on the obtained vehicle telematics data and based on the obtained device telematics data; and send an alert to a mobile communication device associated with the user, in response to determining that the distance between the user device and the vehicle is greater than the first distance threshold.

Abstract: A system may include an upgrade server device configured to: establish a session with a user device over a network; receive, from the user device during the session, a request to provide a list of recommended upgrades for a customer; obtain the list of recommended upgrades for the customer; send the list to the user device; and receive, from the user device, an order for one of the recommended upgrades in the list. The system may also include a provisioning system configured to provision a product or service associated with the order.

Abstract: A device may receive a provisioning order associated with providing a service to a customer premises. The provisioning order may be based on order information, provided by a technician located on the customer premises, associated with initiating provisioning of the service to the customer premises. The device may identify the provisioning order as a prioritized order. The provisioning order being identified as a prioritized order indicating that the provisioning order is to be processed before a non-prioritized provisioning order. The device may provide an acknowledgement of receipt of the provisioning order based on identifying the provisioning order as a prioritized order. The device may determine provisioning information based on the provisioning order. The provisioning information may include equipment installation or configuration instructions associated with initiating provisioning of the service to the customer premises.

Abstract: An approach is described for providing telematics information in connection with equipment. The approach includes scanning equipment available in a service vehicle, wherein the service vehicle is located at a service location. The approach also includes determining location information for the service location based on telematics information associated with the service vehicle. The approach further includes mapping the equipment to the service location based on the location information.

Abstract: An approach for providing feature configuration management is described. A service controller platform, monitors at least one environmental parameter of a mobile device; determines an event according to a threshold, the event being based on at least a change in the at least one environmental parameter; determines a feature configuration setting associated with at least one of the threshold or the event according to a device profile, wherein the device profile specifies a feature configuration setting that includes at least one of locking the mobile device, limiting access to at least one predetermined application, or disabling the mobile device; and causes the mobile device to change a feature configuration according to the feature configuration setting.