Patents by Inventor Jaime Michael Yap

Jaime Michael Yap has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230400954
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Application
    Filed: May 15, 2023
    Publication date: December 14, 2023
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, JR., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap, Joshua Calvin Teague
  • Patent number: 11782781
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating the impact of events related to user interfaces on target outcomes. In one aspect, a method includes defining a set of sequential events including a target outcome and a series of lead-up events that are required to occur prior to the target outcome. The processor(s) identify matching sessions during which at least one of the lead-up events was performed based on session data for each matching session including data identifying the at least one lead-up event. The processor(s) examine session data for each of the matching sessions to determine how many of the matching sessions included a specified session feature. The impact of the specified session feature on the target outcome is determined based on an unrealized metric of the matching sessions that included the specified session feature, but did not include the target outcome.
    Type: Grant
    Filed: December 28, 2018
    Date of Patent: October 10, 2023
    Assignee: FullStory, Inc.
    Inventors: Jaime Michael Yap, Aditya Santosh Kulkarni, Charles Mell Lay
  • Patent number: 11687208
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Grant
    Filed: December 13, 2021
    Date of Patent: June 27, 2023
    Assignee: FullStory, Inc.
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, Jr., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap, Joshua Calvin Teague
  • Patent number: 11593343
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for clustering user interface event data for analysis and retrieval are disclosed. In one aspect, a system includes a data store and computer(s) that interact with the data store and execute instructions that cause the computer(s) to receive, for a user interface event, event data specifying a structure of a user interface presented during the user session. The event is assigned to a respective cluster based on a comparison of the structure of the user interface specified by the event data to a user interface structure that represents the respective cluster. For each cluster, a user interface attribute indicative of a user interface state of user interfaces specified by the event data in the cluster is determined. User interface state groups are generated based on the user interface attribute for each cluster.
    Type: Grant
    Filed: June 22, 2020
    Date of Patent: February 28, 2023
    Assignee: FullStory, Inc.
    Inventors: Jaime Michael Yap, Joel Grayson Webber, Hollis Bruce Johnson, Jr., Andrew Scott Blum
  • Publication number: 20220214772
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Application
    Filed: December 13, 2021
    Publication date: July 7, 2022
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, Jr., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap, Joshua Calvin Teague
  • Patent number: 11199939
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Grant
    Filed: November 10, 2020
    Date of Patent: December 14, 2021
    Assignee: FullStory, Inc.
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, Jr., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap, Joshua Calvin Teague
  • Publication number: 20210365164
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for generating and presenting engagement heatmaps. In one aspect, a method includes generating and providing, to a client device, an interactive interface that includes a session replay area that presents playback of user interfaces presented during a user session. A detection is made, based on interaction data received from the client device, of user interaction with an interface control for viewing engagement heatmaps. In response to detecting the user interaction with the interface control, playback is paused. The interactive interface is updated to present, for each of two or more user interface elements presented by the given user interface, an engagement heatmap visualization that visually represents a relative quantity of user interactions with the user interface element when the user interface element was presented by the given interface.
    Type: Application
    Filed: August 9, 2021
    Publication date: November 25, 2021
    Inventors: Jaime Michael Yap, Joel Grayson Webber, Joshua Calvin Teague, Robert Adam Rice
  • Patent number: 11093119
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for generating and presenting engagement heatmaps. In one aspect, a method includes generating and providing, to a client device, an interactive interface that includes a session replay area that presents playback of user interfaces presented during a user session. A detection is made, based on interaction data received from the client device, of user interaction with an interface control for viewing engagement heatmaps. In response to detecting the user interaction with the interface control, playback is paused. The interactive interface is updated to present, for each of two or more user interface elements presented by the given user interface, an engagement heatmap visualization that visually represents a relative quantity of user interactions with the user interface element when the user interface element was presented by the given interface.
    Type: Grant
    Filed: July 31, 2019
    Date of Patent: August 17, 2021
    Assignee: FullStory, Inc.
    Inventors: Jaime Michael Yap, Joel Grayson Webber, Joshua Calvin Teague, Robert Adam Rice
  • Publication number: 20210055836
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Application
    Filed: November 10, 2020
    Publication date: February 25, 2021
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, JR., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap, Joshua Calvin Teague
  • Publication number: 20210034206
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for generating and presenting engagement heatmaps. In one aspect, a method includes generating and providing, to a client device, an interactive interface that includes a session replay area that presents playback of user interfaces presented during a user session. A detection is made, based on interaction data received from the client device, of user interaction with an interface control for viewing engagement heatmaps. In response to detecting the user interaction with the interface control, playback is paused. The interactive interface is updated to present, for each of two or more user interface elements presented by the given user interface, an engagement heatmap visualization that visually represents a relative quantity of user interactions with the user interface element when the user interface element was presented by the given interface.
    Type: Application
    Filed: July 31, 2019
    Publication date: February 4, 2021
    Inventors: Jaime Michael Yap, Joel Grayson Webber, Joshua Calvin Teague, Robert Adam Rice
  • Patent number: 10838571
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Grant
    Filed: August 8, 2019
    Date of Patent: November 17, 2020
    Assignee: FullStory, Inc.
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, Jr., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap, Joshua Calvin Teague
  • Patent number: 10691664
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for clustering user interface event data for analysis and retrieval are disclosed. In one aspect, a system includes a data store and computer(s) that interact with the data store and execute instructions that cause the computer(s) to receive, for a user interface event, event data specifying a structure of a user interface presented during the user session. The event is assigned to a respective cluster based on a comparison of the structure of the user interface specified by the event data to a user interface structure that represents the respective cluster. For each cluster, a user interface attribute indicative of a user interface state of user interfaces specified by the event data in the cluster is determined. User interface state groups are generated based on the user interface attribute for each cluster.
    Type: Grant
    Filed: February 14, 2018
    Date of Patent: June 23, 2020
    Assignee: FullStory, Inc.
    Inventors: Jaime Michael Yap, Joel Grayson Webber, Hollis Bruce Johnson, Jr., Andrew Scott Blum
  • Publication number: 20190361572
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Application
    Filed: August 8, 2019
    Publication date: November 28, 2019
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, JR., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap
  • Patent number: 10402041
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Grant
    Filed: February 14, 2018
    Date of Patent: September 3, 2019
    Assignee: FullStory, Inc.
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, Jr., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap
  • Publication number: 20180173375
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Application
    Filed: February 14, 2018
    Publication date: June 21, 2018
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, JR., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap
  • Patent number: 9927947
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Grant
    Filed: September 5, 2017
    Date of Patent: March 27, 2018
    Assignee: FullStory, Inc.
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, Jr., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap
  • Patent number: 9766769
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Grant
    Filed: December 31, 2014
    Date of Patent: September 19, 2017
    Assignee: FullStory, Inc.
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, Jr., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap