Patents by Inventor JALAJ BHANDARI

JALAJ BHANDARI has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Multi-objective customer journey optimization
    Patent number: 11961109
    Abstract: Systems and methods for customer journey optimization in email marketing are described. The systems and methods may identify a plurality of messages for a first time period, wherein the plurality of messages are categorized according to a plurality of messages types, identify user information for a customer, wherein the user information includes user interaction data, determine a message type from the plurality of message types for the first time period based on the user information, wherein the message type is determined using a decision making model comprising a deep Q-learning neural network, select a message from the plurality of messages based on the determined message type, and transmit the message to the customer during the first time period based on the selection.
    Type: Grant
    Filed: January 14, 2020
    Date of Patent: April 16, 2024
    Assignee: ADOBE INC.
    Inventors: Lei Zhang, Jun He, Tingting Xu, Jalaj Bhandari, Wuyang Dai, Zhenyu Yan
  • MULTI-OBJECTIVE CUSTOMER JOURNEY OPTIMIZATION
    Publication number: 20210217047
    Abstract: Systems and methods for customer journey optimization in email marketing are described. The systems and methods may identify a plurality of messages for a first time period, wherein the plurality of messages are categorized according to a plurality of messages types, identify user information for a customer, wherein the user information includes user interaction data, determine a message type from the plurality of message types for the first time period based on the user information, wherein the message type is determined using a decision making model comprising a deep Q-learning neural network, select a message from the plurality of messages based on the determined message type, and transmit the message to the customer during the first time period based on the selection.
    Type: Application
    Filed: January 14, 2020
    Publication date: July 15, 2021
    Inventors: LEI ZHANG, JUN HE, TINGTING XU, JALAJ BHANDARI, WUYANG DAI, ZHENYU YAN