Patents by Inventor Jamal El-Mokadem

Jamal El-Mokadem has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11876758
    Abstract: Systems and methods for configuring a dialogue guidance graph that governs a set of operations of an automated dialogue system and that includes encoding a recall operation to a target graphical node of the graph, wherein the recall operation causes: an accessing of a temporary data storage storing a log of data of an active dialogue session between a user and the automated dialogue system, an assessment of a terminality attribute associated with the target graphical node, a determination of whether the terminality attribute is disabled or enabled, wherein if the terminality attribute is disabled, the recall operation, causes the automated dialogue system to revert the active dialogue session to the target graphical node to perform one or more dialogue-based operations between the user and the automated dialogue system that converts the terminality attribute of the target graphical node from the disabled state to the enabled state.
    Type: Grant
    Filed: September 18, 2023
    Date of Patent: January 16, 2024
    Assignee: Clinc, Inc.
    Inventors: Matthew Mueller, Connor Witt, Jamal El-Mokadem