Patents by Inventor James A. Van Vleet

James A. Van Vleet has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Cloud computing call centers
    Patent number: 8891744
    Abstract: Embodiments of the present invention generally relate to a cloud computing call center that may provide a multi-tenanted platform for scalable, dynamic allocation of telephony, PBX, and call center capabilities. Embodiments of the invention include implementations of a software telephony switch in a cloud computing environment that may dynamically allocate software based PBXes, virtual interactive voice responses (IVRs), and other system components to particular calls.
    Type: Grant
    Filed: May 10, 2013
    Date of Patent: November 18, 2014
    Inventors: John Jasper, James A. Van Vleet, Nicole J. Hushka
  • CLOUD COMPUTING CALL CENTERS
    Publication number: 20130251129
    Abstract: Embodiments of the present invention generally relate to a cloud computing call center that may provide a multi-tenanted platform for scalable, dynamic allocation of telephony, PBX, and call center capabilities. Embodiments of the invention include implementations of a software telephony switch in a cloud computing environment that may dynamically allocate software based PBXes, virtual interactive voice responses (IVRs), and other system components to particular calls.
    Type: Application
    Filed: May 10, 2013
    Publication date: September 26, 2013
    Applicant: BOLDER THINKING COMMUNICATIONS, INC.
    Inventors: John Jasper, James A. Van Vleet, Nicole J. Hushka
  • Cloud computing call centers
    Patent number: 8477926
    Abstract: Embodiments of the present invention generally relate to a cloud computing call center that may provide a multi-tenanted platform for scalable, dynamic allocation of telephony, PBX, and call center capabilities. Embodiments of the invention include implementations of a software telephony switch in a cloud computing environment that may dynamically allocate software based PBXes, virtual interactive voice responses (IVRs), and other system components to particular calls.
    Type: Grant
    Filed: April 16, 2010
    Date of Patent: July 2, 2013
    Assignee: Bolder Thinking Communications, Inc.
    Inventors: John Jasper, James A. Van Vleet, Nicole J. Hushka
  • CLOUD COMPUTING CALL CENTERS
    Publication number: 20110255675
    Abstract: Embodiments of the present invention generally relate to a cloud computing call center that may provide a multi-tenanted platform for scalable, dynamic allocation of telephony, PBX, and call center capabilities. Embodiments of the invention include implementations of a software telephony switch in a cloud computing environment that may dynamically allocate software based PBXes, virtual interactive voice responses (IVRs), and other system components to particular calls.
    Type: Application
    Filed: April 16, 2010
    Publication date: October 20, 2011
    Inventors: John Jasper, James A. Van Vleet, Nicole J. Hushka